AI Field Engineer at Modal

New York, New York, United States

Modal Logo
$180,000 – $240,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, Cloud Computing, TechnologyIndustries

Requirements

  • 5+ years of experience in solutions engineering, sales engineering, or customer-facing technical roles
  • Deep hands-on experience with cloud platforms (AWS, GCP, Azure) including compute, storage, networking, and managed services
  • Strong knowledge of containerization technologies (Docker, Kubernetes, container orchestration)
  • Experience with databases (SQL/NoSQL), data pipelines, and distributed systems architecture
  • Understanding of ML/AI infrastructure challenges including model training, inference, and MLOps workflows
  • Familiarity with Infrastructure as Code (Terraform, Pulumi, CloudFormation) and CI/CD pipelines
  • Proven track record of supporting enterprise software sales cycles ($100K+ ACV)
  • Exceptional presentation and communication skills with ability to explain complex technical concepts to both technical and business audiences
  • Strong business acumen with understanding of enterprise buying processes and procurement
  • Experience building migration strategies and implementation roadmaps for large-scale infrastructure changes
  • Ability to work effectively with cross-functional teams including sales, product, and engineering
  • Experience selling or implementing serverless computing, container platforms, or ML infrastructure solutions preferred
  • Willingness to travel up to 30% for customer meetings and industry events
  • Based in or willing to relocate to New York, Stockholm, or San Francisco

Responsibilities

  • Partner with Account Executives to identify, qualify, and close strategic enterprise opportunities
  • Lead technical discovery sessions with prospective customers to understand their current infrastructure, pain points, and requirements
  • Design and present compelling technical solutions that demonstrate how Modal addresses customer needs
  • Architect migration paths from existing cloud infrastructure (AWS, GCP, Azure) to Modal's serverless platform
  • Conduct technical demos, experiments, and proof-of-concepts that showcase Modal's capabilities
  • Navigate complex technical evaluations and address security, compliance, and integration concerns
  • Build trusted advisor relationships with technical decision-makers including CTOs, VPs of Engineering, and ML Engineering leads
  • Collaborate with product and engineering teams to communicate customer feedback and influence product roadmap
  • Support contract negotiations by providing technical expertise on implementation timelines, resource requirements, and success metrics

Skills

AWS
GCP
Azure
Serverless
AI/ML
Containers
Proof-of-Concepts
Security
Compliance
Technical Sales

Modal

Employee training and skill development platform

About Modal

Modal Learning focuses on improving employee performance through skill development for businesses. Their main product, the Modal Mastery Platform, uses active learning techniques, including live cohort sessions, labs, and one-on-one coaching, to help employees engage with the material effectively. Unlike competitors, Modal Learning offers a subscription model that provides structured eight-week training programs, aligning skill development with organizational goals. The company's goal is to empower employees and help organizations retain talent by providing clear career development paths.

San Francisco, CaliforniaHeadquarters
2021Year Founded
$30.8MTotal Funding
EARLY_VCCompany Stage
Consulting, EducationIndustries
51-200Employees

Risks

Competition from established players and emerging startups could dilute Modal's market share.
Focus on data and AI may limit appeal to companies seeking broader skill development.
Economic downturns could reduce corporate spending on employee training, impacting revenue.

Differentiation

Modal offers personalized technical skills training with on-demand coaching.
The platform uses cohort-based learning to enhance engagement and retention.
Modal's strategic skills planning aligns training with business goals.

Upsides

Increased demand for personalized learning experiences boosts Modal's market potential.
Growing emphasis on data and AI skills aligns with Modal's course offerings.
Subscription model provides steady revenue and predictable growth for Modal.

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