AI Engagement Manager at Adobe

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Highly skilled at leading customer engagements – identifying and documenting business use cases, mapping them to Adobe solutions, and driving fast time to measurable value
Hands-on product owner and customer leader with expertise in business consulting, digital strategy, agile pod-based software development, enterprise software, AI/ML, cloud deployments, and data integration
Thrives in start-up environments—scaling products from prototype to production, pushing innovative research into real-world use cases, and owning product & business outcomes
Deep expertise in generative AI applications and digital strategy aligned to customer’s business and objectives
Experience with first-party and third-party AI models

Responsibilities

Drive enterprise-scale creative and marketing operations transformations using Adobe's Generative AI solutions as catalyst for organizational change
Establish trusted advisor relationships with key customer collaborators
Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness
Build trust, confidence, and advocacy for the project/program team
Build executive communication cadences that showcase progress and value, and maintain enthusiasm for GenAI transformation efforts within a governance framework
Develop comprehensive GenAI and digital transformation strategies using Adobe's generative AI technologies/first-party models and third-party models to solve complex business challenges for enterprise customers
Collaborate with customer executives to define use cases, build requirements and specifications for Forward Deployed Engineers and Architects, lead solution configuration and deployment, drive adoption, and ensure business value realization
Facilitate workshops and strategic planning sessions to help customers identify high-impact opportunities for generative AI implementation
Design scalable frameworks that integrate generative AI capabilities into customers’ existing technology ecosystems and workflows
Create proof-of-concept implementations that demonstrate the transformative potential of first-party and third-party AI offerings
Partner with C-suite executives to articulate vision, establish success metrics, and secure ongoing commitment for transformation initiatives
Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization
Drive solution adoption through enablement sessions

Skills

Key technologies and capabilities for this role

AI/MLGenAIDevOpsAgileCloud DeploymentsData IntegrationEnterprise SoftwareProduct ManagementBusiness ConsultingDigital Strategy

Questions & Answers

Common questions about this position

What is the employment type for this AI Engagement Manager role?

The position is full-time.

Is this AI Engagement Manager role remote or office-based?

This information is not specified in the job description.

What key skills and expertise are required for the AI Engagement Manager position?

The role requires expertise in business consulting, digital strategy, agile pod-based software development, enterprise software, AI/ML, cloud deployments, and data integration.

What is the company culture like at Adobe for this role?

Adobe is committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity, valuing new ideas from everywhere in the organization, and fostering a startup-like environment for scaling products from prototype to production.

What makes a strong candidate for the AI Engagement Manager role?

Strong candidates thrive in startup environments, are hands-on product owners and customer leaders skilled at leading engagements, and have deep expertise in AI/ML, digital strategy, agile development, and enterprise software to drive transformations.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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