ServiceNow

Advisory Solution Consultant -TMT

Austin, Texas, United States

ServiceNow Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess at least 7 years of pre-sales solution consulting or sales engineering experience, with a strong background in telecommunications, proficiency with the ServiceNow platform or technical expertise in cloud software solutions, and experience collaborating with product management, product marketing, partners, and professional services. Territory management skills, including pipeline building, are also required, along with the ability to travel as needed.

Responsibilities

As a Solution Consultant, the individual will support product sales as a technical and domain expert for a client-facing sales team, lead discovery workshops to determine customer challenges and provide product demonstrations, answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues, provide feedback to product management about product enhancements, share and learn best practices, and support marketing events such as executive briefings, conferences, and user groups.

Skills

Solution Development
Solution Positioning
Sales Support
Customer Discovery Workshops
Product Demonstrations
Technical Support
Product Feedback
Market Analysis

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Key Metrics

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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