Advisory Solution Consultant - State and Local

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Public Sector, State and Local Government, Enterprise Software, Cloud ComputingIndustries

Requirements

Candidates must have 7+ years of pre-sales solution consulting or sales engineering experience. Proficiency with the ServiceNow platform or technical expertise with cloud software solutions is required, along with experience collaborating with product management, product marketing, partners, and professional services. Experience leveraging or critically thinking about AI integration into work processes, decision-making, or problem-solving is also necessary. Territory management skills, including pipeline building and working with sales counterparts, are essential. Travel may be required.

Responsibilities

The Solution Consultant will support product sales as a technical and domain expert on a client-facing sales team. They will lead discovery workshops to understand customer challenges and deliver product demonstrations. The role involves answering product feature and technical questions from customers, partners, and colleagues. Additionally, the consultant will provide feedback to product management on enhancements, share best practices with other Solution Consultants, and stay current on competitive analysis. Supporting marketing events, including executive briefings, conferences, user groups, and trade shows, is also part of the role.

Skills

Solution Consulting

Product Demonstrations

Technical Consulting

Sales Cycles

Customer Needs Analysis

Product Management Feedback

Cloud-based Platforms

AI Technology

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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