Job Description: Nonprofit Solution Consultant

Employment Type: Full-time Location Type: Remote Salary: $146,000 - $241,000 (base pay, plus equity, variable/incentive compensation, and benefits)

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Position Overview

As a member of our Nonprofit Solution Consulting team, you will have a major impact on our future success by supporting revenue growth and acquiring new Nonprofit customer logos. The Core SC evangelizes all products in the ServiceNow portfolio and serves as a single technical leader with the client, with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. This individual will drive trusted advisor relationships with executives and front-line customer stakeholders by leveraging their Nonprofit industry knowledge as well as their broad technical knowledge across the enterprise technical ecosystem.

Responsibilities

• Product Sales Support: Act as a technical and domain expert to support product sales, pursuing customers and prospects across the Nonprofit industry.
• Solution Development & Positioning: Develop, position, and provide product-specific solutions during sales cycles, achieving quarterly and annual sales goals for an assigned territory.
• Discovery & Demonstrations: Lead discovery workshops to determine customer challenges and provide product demonstrations to align our solution with customer needs.
• Strategic Program Guidance: Guide strategic programs in top accounts, such as customer journey sessions for roadmap and outcome agreement.
• Marketing Event Support: Support marketing events including executive briefings, conferences, user groups, and trade shows.
• Knowledge Sharing: Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
• Product Feedback: Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Market Awareness: Stay current on competitive analysis and market differentiation.

Qualifications

To be successful in this role, you have:

• (Specific qualifications not detailed in the provided text, but implied to be technical and industry-specific for the Nonprofit sector).

Compensation & Benefits

• Base Pay: $146,000 - $241,000
• Additional Compensation: Equity (when applicable), variable/incentive compensation.
• Incentive Structure: Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
• Benefits: Health plans (including flexible spending accounts), 401(k) Plan with company match, Employee Stock Purchase Plan (ESPP), matching donations, flexible work arrangements.

Note: The base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.