Solution Consultant - Financial Services

Employment Type: Full-time Location Type: Remote Salary: $131,925 - $217,725 (base pay, plus equity, variable/incentive compensation, and benefits)

Company Description

ServiceNow, founded in San Diego, California in 2004 by Fred Luddy, is a global market leader transforming how work is done. With over 8,100 customers, including 85% of the Fortune 500®, we provide innovative AI-enhanced technology through our intelligent cloud-based platform. We connect people, systems, and processes to help organizations work smarter, faster, and better. Join us in our mission to make the world work better for everyone.

Position Overview

As a member of the Solution Consulting team, you will play a crucial role in supporting Solution Sales and driving revenue for one of our key products. You will partner with Sales, Product Management, and the executive team, acting as a hands-on technical consultant. This role requires the ability to go wide and deep in solution delivery and positioning during sales cycles, specifically within the financial services industry.

Responsibilities

• Develop, position, and provide product-specific solutions during sales cycles to achieve quarterly and annual sales goals.
• Act as a technical and domain expert for a client-facing sales team within the financial services industry.
• Lead discovery workshops to understand customer challenges and deliver product demonstrations that align our solutions with customer needs.
• Respond to product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
• Provide feedback to product management on product enhancements to address customer needs and add value.
• Share and learn best practices and reusable assets with other Solution Consultants to improve team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.

Qualifications

• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 7+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Ability to travel as necessary.

Compensation and Benefits

• Base Pay: $131,925 to $217,725 (guideline, actual compensation may vary based on qualifications, skill level, competencies, and work location).
• Incentive Compensation: Sales positions typically offer a competitive On Target Earnings (OTE) structure.
• Equity: When applicable.
• Benefits: Health plans (including flexible spending accounts), 401(k) Plan with company match, Employee Stock Purchase Program (ESPP), matching donations, flexible time away plan, and family leave programs.
• Note: Compensation is based on geographic location and subject to change.

Additional Information

• Work Personas: ServiceNow embraces a flexible and distributed work environment. Work personas (flexible, remote, or required in office) are assigned based on the nature of the work.
• Equal Opportunity Employer: ServiceNow is an equal opportunity employer.