Solution Consultant - Financial Services

Employment Type: Full-time Location Type: Remote Salary: $146,625 - $241,950 (base pay, plus equity, variable/incentive compensation, and benefits)

Company Description

ServiceNow, founded in San Diego, California in 2004, is a global market leader transforming how organizations work. With over 8,100 customers, including 85% of the Fortune 500®, our intelligent cloud-based platform connects people, systems, and processes. We are committed to making the world work better for everyone through innovative AI-enhanced technology.

Position Overview

As a Solution Consultant within our Solution Consulting team, you will play a pivotal role in supporting Solution Sales and driving revenue for one of our key products. You will collaborate closely with Sales, Product Management, and the executive team. This is a hands-on technical role requiring deep expertise in solution delivery and positioning during sales cycles.

Responsibilities

• Act as a technical consultant with the advanced ability to develop, position, and provide product-specific solutions during sales cycles.
• Achieve quarterly and annual sales goals for an assigned territory.
• Support product sales as a technical and domain expert for a client-facing sales team within the financial services industry.
• Lead discovery workshops to understand customer challenges.
• Deliver product demonstrations that align our solutions with customer needs.
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
• Provide feedback to product management on potential product enhancements to address customer needs and add value.
• Share and learn best practices and reusable assets with other Solution Consultants to improve team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact.
• 7+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and guiding execution excellence with sales counterparts.
• Ability to travel as necessary.

Compensation and Benefits

• Base Pay: $146,625 to $241,950 (guideline, actual compensation varies based on qualifications, skill level, competencies, and work location).
• Incentive Compensation: Sales positions typically offer a competitive On Target Earnings (OTE) incentive compensation structure.
• Equity: Applicable when relevant.
• Benefits: Health plans (including flexible spending accounts), 401(k) Plan with company match, Employee Stock Purchase Plan (ESPP), matching donations, flexible time away plan, and family leave programs.
• Note: Compensation is based on the geographic location of the role and is subject to change.

Additional Information

• Work Personas: ServiceNow embraces a flexible and trusting approach to work. Work personas (flexible, remote, or required in office) are assigned based on the nature of the work.
• Equal Opportunity Employer: ServiceNow is an equal opportunity employer.