Customer Support Engineer
Rad AI75,000 - 100,000 USD/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Equipment & DevicesIndustries
Requirements
Candidates should possess a technical apprenticeship or degree in electrical engineering, electronics, mechatronics, media technology, or a related field, and preferably have 1-3 years of experience in a technical installation role, particularly within the healthcare industry. Strong knowledge of computer and network technologies is required, along with analytical, troubleshooting, and problem-solving skills. Excellent communication skills in English are necessary, and German proficiency is a plus. A valid driving license is also required.
Responsibilities
The onsite Installation Technician will be responsible for installing and configuring medical and non-medical hardware and software systems at customer sites, including cable pulling and rack building, ensuring systems meet functionality and performance standards, identifying and addressing potential issues, piloting the site, managing installation progression, interacting with clients professionally, collaborating with project managers and technical teams, providing feedback, maintaining detailed records of installations, and ensuring accurate documentation. The role also requires flexibility and willingness to travel internationally up to 80% of the time.
Skills
Computer Technologies
Network Technologies
Troubleshooting
Problem-Solving
Customer Service
Organization
Time Management
Teamwork
Flexibility
Travel Readiness
Brainly
Online platform for student-teacher collaboration
About Brainly
Brainly connects students and teachers through an online platform where they can ask and answer academic questions. This platform fosters a collaborative learning environment for students from elementary to high school. Users can access a premium service called Brainly Plus, which offers benefits like expert-verified answers, quicker response times, and an ad-free experience. Unlike many competitors, Brainly focuses on community-driven learning, allowing users to interact directly with peers and educators. The company's goal is to enhance educational access and quality by providing a space where students can seek help and learn from one another.
Key Metrics
Krakow, PolandHeadquarters
2009Year Founded
$147.4MTotal Funding
SERIES_DCompany Stage
EducationIndustries
501-1,000Employees