Admissions Counselor at Campus

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Education, EdTech, Higher EducationIndustries

Requirements

Bachelor’s degree in Business Administration or a related field
1 to 2 years of experience in higher education admissions and recruiting
Experience in a KPI/metric driven environment with a sense of urgency
Deep understanding of the sales process and the challenges and opportunities it presents
Ability to thrive in a fast-paced, evolving startup environment
Excellent communication skills, both written and verbal, and ability to effectively interact with stakeholders at all levels
Proactive and self-motivated, with the ability to work autonomously and manage multiple priorities simultaneously
Passion for ensuring access to higher education
Nice to have: Proficient in working within Salesforce or a related CRM system and advanced knowledge of GSuite

Responsibilities

Make outbound calls, emails, SMS, and live chats to potential students who have requested information about Campus programs
Own the full-cycle admissions process
Evaluate the prospective student's needs, interests, and qualifications while providing clear and concise information to help the prospective student make an informed decision on program/course offerings, delivery mode, and school fit
Present information accurately and ethically regarding the school, program offerings, structure, accreditation, cost, and benefits specific to the prospective student
Generate inquiries from prospective students that convert to enrolled students
Share the value of Campus with prospective students
Assist in reducing pre-enrollment attrition
Collaborate closely with Marketing, Student Success, and other internal teams to ensure a seamless transition for students by establishing processes, procedures, and customer service standards, and ensuring their effective implementation for all prospective students

Skills

Key technologies and capabilities for this role

Admissions CounselingStudent RecruitmentEnrollment ManagementCustomer Relationship ManagementSalesCommunicationStudent Advising

Questions & Answers

Common questions about this position

What is the salary for the Admissions Counselor position?

This information is not specified in the job description.

Is the Admissions Counselor role remote or office-based?

The role appears to support remote work, as the Admissions Team is composed of Admissions Counselors across the country.

What skills are required for the Admissions Counselor role?

Key skills include making outbound calls, emails, SMS, and live chats; owning the full-cycle admissions process; evaluating student needs and qualifications; presenting program information accurately and ethically; and generating enrollments from inquiries.

What is the company culture like at Campus?

Campus has a mission-driven culture focused on accelerating talent and reimagining college, with a collaborative team environment where Admissions Counselors work closely with Marketing, Student Success, and other internal teams.

What makes a strong candidate for the Admissions Counselor position?

Strong candidates are excited about increasing student enrollment, educating prospects on Campus's value, owning the full admissions process, and collaborating across teams to establish customer service standards.

Campus

Online community college offering accessible education

About Campus

Campus is an online community college that provides high-quality education by employing professors from top universities. It offers a combination of live classes and office hours for direct interaction with instructors, along with support services like free tutoring and career assistance. What makes Campus unique is its focus on accessibility, with a simple application process that doesn't require test scores and additional resources like free laptops and Wi-Fi for students in need. The goal of Campus is to remove barriers to education and ensure that all students have the support they need to succeed.

North Highlands, CaliforniaHeadquarters

2021Year Founded

$50.6MTotal Funding

SERIES_ACompany Stage

EducationIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Company Match

Company Equity

Risks

Competition from traditional universities offering online courses threatens Campus's market share.

AI-driven personalized learning platforms may surpass Campus's customization capabilities.

Economic downturns could reduce enrollment as students prioritize employment over education.

Differentiation

Campus employs professors from top universities, ensuring premium education quality.

The institution offers live classes and office hours for direct student-professor interaction.

Campus provides free laptops and Wi-Fi, removing barriers to online education access.

Upsides

Increased demand for online education boosts Campus's growth potential.

Partnerships with traditional universities can enhance Campus's credibility and reach.

Focus on mental health aligns with Campus's 24/7 wellness services, offering a competitive edge.

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