[Remote] Student Advisor (Mandarin Required) at Think Academy

Remote

Think Academy Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Bachelor's degree or above
  • Strong interest in Education-related fields
  • Quick to learn and master the basic knowledge required for work
  • Strong sense of customer service
  • Strong sense of responsibility
  • Meticulous in work
  • Good communication and problem-solving skills
  • Bilingual proficiency in both English and Mandarin
  • 1–3 years of experience in the sales or education-related customer service fields (optional)

Responsibilities

  • Enroll trial courses for clients
  • Set up new classes in the system
  • Manage student transfers between classes
  • Process student refunds
  • Handle the mailing of course materials
  • Recommend suitable classes based on students' learning progress
  • Assist teaching staff with additional tasks as needed
  • Gather student feedback
  • Coordinate teacher schedules
  • Participate in course quality assessments

Skills

Think Academy

About Think Academy

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI