Administrative & IT Support Specialist

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

This dual-role position seeks an Administrative & IT Support Specialist to manage daily administrative tasks while providing first-level IT support to employees. The ideal candidate is proactive, tech-savvy, and capable of efficiently handling office operations alongside troubleshooting IT issues.

Requirements

• Education: Bachelor's degree in Information Technology, or a related field (or equivalent experience).
• Experience: Proven experience in administrative roles and basic IT support.
• Skills:
  • Strong knowledge of office software (Microsoft Office, Google Workspace).
  • Experience with QuickBooks, Connect Team, Excel.
  • IT & network Knowledge
  • Familiarity with IT troubleshooting and basic network administration.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Strong communication and interpersonal abilities.
  • Ability to work independently and prioritize tasks effectively.
• Bonus: Experience with IT support tools, help desk software, or cloud platforms (e.g., Microsoft 365, AWS, Google Cloud).

Responsibilities

• Administrative Support:
  • Manage office operations, including scheduling meetings, handling correspondence, and maintaining records.
  • Assist with document preparation, data entry, and report generation.
  • Coordinate with vendors and service providers for office supplies and equipment.
  • Support HR and finance teams with administrative tasks, such as processing invoices and organizing files.
  • Ensure compliance with company policies and procedures.
• IT Support:
  • Provide first-line IT support for hardware, software, and network-related issues.
  • Set up and maintain office computers, printers, and other IT equipment.
  • Troubleshoot common IT problems and escalate complex issues to the IT team or external providers.
  • Manage user accounts, email setups, and access permissions.
  • Assist in maintaining data security and backup protocols.
  • Support IT projects, such as software updates, system migrations, and cybersecurity initiatives.

Application Instructions

• Not specified

Company Information

• Workplace: Remote
• Published: 2025-02-04
• Department: Not specified
• Benefits: Purely work-from-home, Night Shift (EST), Weekly pay