Administrative Assistant at Voya Financial

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

2 to 4 years administrative support experience
Excellent verbal and written communication skills
Proficient in MS Word, Excel, PowerPoint and MS Outlook
Excellent organizational skills with attention to detail
Effective interpersonal and teamwork skills
Proactive approach to completing tasks and projects
Strong time management, problem solving skills and follow up skills
Ability to work well with all levels of management, staff, outside clients, and vendors
College degree or continuing education preferred
Excellent organizational skills, strong written and verbal communication skills, and the ability to multi-task in a fast-paced work environment

Responsibilities

Provide administrative support: screen incoming mail, phone calls and correspondence directly resolving issues and knowing when to seek guidance
Set up and manage conference calls and meetings, including the preparation and organization of meeting spaces and materials in advance
Take minutes for team meetings and/or conference calls
Prepare PowerPoint presentations/provide ad-hoc research
Ability to anticipate business needs, both on a routine and a per case basis
Handle requests quickly and efficiently and discreetly manage confidential information
Manage multiple tasks, plan and coordinate and proactively handle situations
Work with a high degree of autonomy and responsibility
Provide back-up administrative support for the department staff
Responsible for understanding and complying with firm policies and procedures

Skills

Administrative Support

Organizational Skills

Written Communication

Verbal Communication

Multi-tasking

Mail Screening

Phone Handling

Conference Calls

Meeting Management

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters

2014Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Rally wellness program

Employee Assistance Program (EAP) and Work Life Services

Behavioral Health Family Support Program

Livongo support for diabetes, hypertension, and weight management

AccessHope cancer support

Wellthy caregiving assistance

Back-up child care and elder care

Health Advocate

ABLE accounts

Legal insurance

Identity theft protection

Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.

Operational challenges in integrating OneAmerica's business could affect service quality.

Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.

The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.

Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.

The financial wellness market's growth offers significant opportunities for Voya's programs.

AI integration in investment management can enhance Voya's strategies and client outcomes.

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