Acct Exec 3, Enterprise Direct Sales (Strategy) at Comcast

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, Government, Education, HealthcareIndustries

Requirements

In-depth experience, knowledge and skills in own discipline (sales of High Capacity Ethernet Networks, Internet, Video and Voice-based services)
Knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures
Excellent verbal and written skills, skill presenting, persuading and negotiating
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Regular, consistent and punctual attendance
Ability to exercise independent judgment and discretion in matters of significance
Ability to attend out-of-the-office meetings with customers on a regular basis

Responsibilities

Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory and cultivating of local partnerships and organizational affiliations
Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
Actively seeks ways to promote and position the Comcast brand within territory
Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention
Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills
Maintains accurate and quality sales records and prepares sales and activity reports as required
Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options
Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Sales StrategyEnterprise SalesEthernet NetworksHigh Capacity NetworksInternet ServicesVideo ServicesVoice ServicesSales PresentationsTerritory ManagementStrategic PartnershipsB2B Sales

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for this sales role?

Key skills include delivering face-to-face sales presentations, prospecting through cold calling and referrals, building customer relationships, excellent verbal and written communication, and presenting/persuading skills.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, and a fast-paced environment driven by remarkable people creating cutting-edge products for millions of customers.

What makes a strong candidate for this Account Executive role?

Strong candidates have in-depth experience in sales, can determine their own work priorities, act as a resource for colleagues, and excel in strategic territory development, lead generation, and customer relationship management.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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