Accounts Receivable Operations Analyst at RingCentral

Manila, Metro Manila, Philippines

RingCentral Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 2-3 years high volume B2B collections & deductions/dispute experience
  • Accounting Graduate
  • NetSuite experience
  • Knowledge of Collections, Cash Applications, and Billing procedures (desired)
  • Customer Service and Communication Skills
  • Ability to prioritize and handle multiple responsibilities
  • Analytical and Reporting skills - Ability to generate reports using Excel (vlookup, pivots etc.) for recurring and ad-hoc reporting
  • Strong Microsoft Office Excel skills
  • Strong attention to detail, goal-oriented
  • Willing to work night shift
  • Willing to work hybrid setup (10-11 days in office per month, Cubao or Ortigas)

Responsibilities

  • Billing and Collections: Send daily delinquency notices
  • Payment and billing reconciliations
  • Reconcile customer disputes pertaining to payment of outstanding balances
  • High volume phone calls and emails to assigned delinquent customers
  • Reporting: Weekly and monthly reporting to direct supervisor
  • Build ad-hoc reporting utilizing NetSuite and Excel
  • Participate in team planning meetings
  • Team player able to assist where needed
  • Meet defined department goals and activity metrics

Skills

Key technologies and capabilities for this role

NetSuiteExcelBillingCollectionsCash ApplicationsDispute ResolutionB2B CollectionsDeductionsReconciliationsReporting

Questions & Answers

Common questions about this position

What benefits are offered for this Accounts Receivable Operations Analyst role?

The position offers a comprehensive HMO package (medical and dental), paid time off and paid sick leave, quarterly performance bonus, and employee assistance and wellness programs.

Is this a remote position, or is there an office requirement?

The role requires a hybrid setup with 10-11 days in the office per month, located in Cubao or Ortigas.

What skills and experience are required for this role?

Candidates need 2-3 years of high volume B2B collections & deductions/dispute experience, must be an Accounting Graduate, and have NetSuite experience. Additional requirements include billing and collections skills, reporting with NetSuite and Excel, and customer service abilities.

What is the salary for the Accounts Receivable Operations Analyst position?

This information is not specified in the job description.

What makes a strong candidate for this Accounts Receivable Operations Analyst role?

Strong candidates will have 2-3 years of B2B collections experience, Accounting degree, NetSuite proficiency, Excel skills for reporting, excellent customer service, and willingness to work night shift and hybrid setup.

RingCentral

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About RingCentral

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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