[Remote] Principal Business Analyst, Collections & Recoveries at Mission Lane

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, SoftwareIndustries

Requirements

3+ years analytics experience in the Financial Services industry
Hands-on experience with A/B testing
Proficiency in SQL for data exploration and analysis
Strong quantitative, analytical, problem-solving, and conceptual thinking skills
A genuine passion for diving into data and uncovering insights
A problem-solver mindset with the ability to communicate complex ideas clearly and effectively
Sharp business intuition
Strong sense of ownership and hustle
Excellent presentation skills
Comfort operating in a dynamic, fast-paced environment

Responsibilities

Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes
Leverage a combination of data, technology and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed
Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency
Continuously analyze current business and operational data and processes to identify improvement opportunities
Leverage analytical findings to build best-in-class C/R capabilities in areas like Segmentation, Offer Strategy, Contact Strategy & Operational Infrastructure to best serve delinquent/charged off customers in resolving their debt and improving their financial lives

Skills

Data Analysis

Business Cases

Problem-Solving

Quantitative Analysis

Qualitative Analysis

Customer Focus

Financial Analysis

Credit Analysis

Operations Analysis

Mission Lane

Provides transparent credit solutions and education

About Mission Lane

Mission Lane LLC offers credit cards designed to help individuals build or rebuild their credit, particularly those with limited credit history or financial setbacks. Their products feature no hidden fees, no security deposits, and instant approval decisions, making them more accessible than traditional credit cards. The company stands out by providing free access to credit scores and educational resources, helping clients improve their creditworthiness. Mission Lane's goal is to promote responsible credit use by rewarding good financial behavior with higher credit limits over time.

Richmond, VirginiaHeadquarters

2018Year Founded

$687.8MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Full health, dental, and vision benefits

FSA

Paid parental leave

401k with company match

Generous PTO

Flexible work schedule

Risks

Increased competition from fintechs could erode Mission Lane's market share.

Economic downturns may lead to higher default rates, impacting profitability.

Rapid tech advancements require continuous updates, straining Mission Lane's resources.

Differentiation

Mission Lane offers credit cards with no hidden fees or security deposits.

Instant credit card application decisions reduce customer anxiety and waiting times.

Partnership with Plaid enhances access to over 7,000 financial apps and services.

Upsides

Recent $150 million investment supports aggressive expansion and product development.

Credit Builder Account offers unique value with no fees or interest for credit improvement.

Brandon Black's appointment as CEO brings strategic growth and operational excellence.

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