Enterprise Billing, Coordinator
ZipRecruiterSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Data ServicesIndustries
Requirements
The job requires a High School Diploma and 1–2 years of call center customer support experience, with prior experience in Collections or Billing being ideal. Candidates must possess advanced English proficiency (verbal and written), and should be proficient in Microsoft Excel; experience with Oracle is considered a plus.
Responsibilities
As an Accounts Receivable Analyst, the primary responsibilities include managing client communications through phone calls and emails, documenting and communicating solutions to clients accurately, promoting communication between customers and collectors, and coordinating with internal departments to ensure accurate account resolution. The role also involves resolving past due balances and supporting the Admin team with client-focused support under the direction of the Billing Supervisor.
Skills
Customer Support
Call Center
Collections
Billing
Microsoft Excel
Oracle
English Proficiency
Expedia
Travel booking platform for flights, hotels, rentals
About Expedia
Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.
Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees