Billing Specialist
ZelloSalary not specified
- Full Time
- Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Online Employment MarketplaceIndustries
Requirements
Candidates should have at least 2 years of experience in billing, collections, or other financial-related fields, experience with Microsoft Excel and/or Google Sheets at an intermediate level (e.g., VLOOKUP, pivot tables, formulas), familiarity with data navigation with a strong aptitude and willingness to learn reporting and SQL, effective written and verbal communication skills, attention to detail, strong initiative in researching and resolving billing discrepancies or customer issues, ability to manage and prioritize multiple customer accounts in a fast-paced environment, strong analytical and follow-up capabilities, a self-starter with a strong work ethic, creative thinker with a talent for triaging issues and recommending effective solutions, and experience with subscription and usage-based billing models is strongly preferred. Experience using Salesforce or other CRM platforms is also preferred.
Responsibilities
The Enterprise Billing Coordinator will process invoice & billing requests, provide billing support, reporting and collection efforts for enterprise customers and partners, respond to client billing inquiries via email, Salesforce cases, Slack, and other remote conferencing platforms, proactively identify and resolve billing discrepancies and issues, assist with month-end responsibilities including billing specifications, data compilation, and revenue recognition activity, support the complete billing cycle for a portfolio of enterprise clients, collaborate with the Collections team on overdue client accounts, investigate and provide documentation support for reconciliation and audit purposes, maintain purchase orders and accurate records regarding billing and collection activity, coordinate with accounting, sales, and tech departments on operation-scaling initiatives, maintain training and operational documentation material, provide support for special projects or tasks as assigned, and perform other assigned tasks and duties to support team and Company initiatives.
Skills
Billing
Accounts Receivable
Customer Support
Salesforce
Reporting
Data Compilation
Revenue Recognition
Communication
Collaboration
ZipRecruiter
Online job search and recruitment platform
About ZipRecruiter
ZipRecruiter connects job seekers with employers through an online employment marketplace. The platform allows users to search millions of job listings and apply with a single click, simplifying the hiring process. A key feature is "Phil," an AI-driven personal recruiter that assists job seekers by helping them find opportunities, offering application tips, and providing updates on their application status. ZipRecruiter serves a wide range of clients, from small businesses to large enterprises, enabling employers to post jobs, search for candidates, and manage applications efficiently. The company operates on a subscription model, where employers pay to access job listings and the candidate database. This model supports ongoing improvements to their technology and services. ZipRecruiter stands out from competitors with its user-friendly interface, advanced AI capabilities, and strong customer support, aiming to make job searching and hiring more effective for everyone.
Santa Monica, CaliforniaHeadquarters
2010Year Founded
$261.7MTotal Funding
IPOCompany Stage
Consulting, EducationIndustries
1,001-5,000Employees