Accounts Manager at Crest Industries

La Porte, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial Services, Refineries, Petrochemical, ChemicalsIndustries

Requirements

Strong understanding of the industrial services sector, particularly in refineries, petrochemical, and chemical plants
Proven ability to build and maintain strong client relationships
Excellent communication and interpersonal skills
Ability to identify and pursue sales opportunities
Proficiency in CRM or sales tracking systems
Willingness to attend client functions, industry events, and networking opportunities

Responsibilities

Serve as the primary point of contact for assigned client accounts, ensuring consistent communication, trust, and satisfaction
Proactively manage and grow existing client relationships by understanding their operational needs and aligning Optimal’s service offerings
Collaborate with internal operations, estimating, and project teams to ensure client expectations are met throughout the project lifecycle
Attend and represent the company at client functions, industry events, trade shows, and local networking opportunities (e.g., golf tournaments, association meetings, and plant-related events)
Identify upsell or cross-sell opportunities within current accounts and coordinate with the estimating and project teams to deliver proposals
Maintain a strong understanding of industry trends, competitor activity, and market dynamics in the industrial services sector
Track all client interactions, sales activities, and account updates in CRM or sales tracking systems
Work with leadership to develop and execute client retention and satisfaction strategies

Skills

CRM

Sales Tracking

Account Management

Client Relationships

Sales Opportunities

Networking

Project Coordination

Crest Industries

Specialty contractor providing EPC services

About Crest Industries

Crest Operations provides Engineering, Procurement, and Construction (EPC) services primarily in the construction and industrial sectors. They manage projects from the initial design and planning stages through to the procurement of materials and the actual construction. This means they take care of everything needed to complete a project efficiently. Crest Operations serves a variety of clients, including utility companies and industrial firms, helping them tackle complex projects while using fewer resources. Their vertically integrated approach allows for better communication and planning, which helps to reduce project timelines and improve outcomes. Unlike many competitors, Crest Operations has a long-standing reputation for quality and reliability, which enables them to secure repeat business and long-term contracts. The company's goal is to deliver high-quality solutions that meet the demands of their clients while ensuring efficiency and effectiveness in project execution.

Pineville, KentuckyHeadquarters

1958Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Industrial & ManufacturingIndustries

51-200Employees

Risks

Emerging EPC firms in Asia offer lower-cost services, threatening Crest's market share.

Rising raw material costs, especially steel and concrete, impact Crest's profit margins.

Labor shortages in construction cause delays and increased costs for Crest Industries.

Differentiation

Crest Operations offers comprehensive EPC services, handling design to construction.

Their vertically integrated approach streamlines communication and reduces project timelines.

Crest Operations has a long-standing reputation for quality and reliability in complex projects.

Upsides

Increased demand for sustainable construction aligns with Crest's eco-friendly project capabilities.

Digital twin technology enhances project visualization, reducing costs and improving efficiency.

AI in project management tools streamlines decision-making and resource allocation for Crest.

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