Account Specialist at Xylem

Houston, Texas, United States

Xylem Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Water Technology, Aerospace, Beverage, Pharmaceuticals, MicroelectronicsIndustries

Requirements

  • Excellent communication and negotiation skills
  • Ability to work independently and manage sales territory effectively
  • Commitment to continuous professional development and lifelong learning
  • Strong collaboration and teamwork skills
  • Thorough understanding of company products and services
  • Knowledge of industry trends and competitors' offerings

Responsibilities

  • Identify potential leads through market research and networking
  • Cold calling and emailing to reach out to prospects
  • Qualify leads and schedule appointments with potential customers
  • Build relationships with existing and potential customers
  • Follow up with previous customers to maintain their business
  • Respond to customer inquiries and provide product information
  • Conduct product demos and presentations for interested customers
  • Create and deliver compelling sales presentations to potential customers
  • Customize presentations to address specific customer needs
  • Highlight product features and benefits to showcase value
  • Effectively communicate pricing and negotiate deals
  • Maintain and nurture relationships with current customers
  • Identify opportunities for upselling and cross-selling
  • Monitor customer satisfaction and address any issues or concerns
  • Collaborate with other departments to ensure customer needs are met
  • Accurately enter and process orders from customers
  • Work closely with logistics and shipping departments to ensure timely delivery
  • Communicate order updates and any potential delays to customers
  • Handle order changes and returns
  • Track and analyze sales data to identify trends and opportunities
  • Prepare sales reports and provide updates to management
  • Make recommendations for improving sales strategies
  • Monitor and meet sales targets and goals
  • Provide exceptional customer service and support
  • Address and resolve customer complaints or issues
  • Maintain a positive and professional attitude at all times
  • Ensure customer satisfaction and retention
  • Develop a thorough understanding of company products and services
  • Stay updated on industry trends and competitors' offerings
  • Educate customers on product features and benefits
  • Continuously learn and adapt to new product releases and updates

Skills

Sales Strategies
Lead Generation
Cold Calling
Customer Relationship Management
Negotiation
Market Research
Sales Reporting

Xylem

Water technology solutions for sustainability

About Xylem

Xylem focuses on developing solutions to tackle global water challenges through smart technology. The company provides a range of products and services aimed at ensuring water security and sustainability. Its offerings include advanced water pumps, treatment systems, and analytical instruments, as well as hydrographic software through its HYPACK brand, which is used by clients worldwide for managing water bodies. Xylem serves various clients, including municipalities, industrial companies, and agricultural businesses, helping them manage water resources efficiently and improve water quality. Unlike many competitors, Xylem combines both hardware and software solutions, allowing for a comprehensive approach to water management. The company's goal is to promote sustainability and address environmental concerns while meeting the increasing demand for eco-friendly water solutions.

Washington, District of ColumbiaHeadquarters
2011Year Founded
$356.2KTotal Funding
IPOCompany Stage
Data & Analytics, Industrial & Manufacturing, EnergyIndustries
10,001+Employees

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Risks

Emerging startups using AI and IoT may threaten Xylem's market share.
Rising raw material costs could impact Xylem's profit margins.
Global semiconductor shortage may delay Xylem's smart system production.

Differentiation

Xylem offers both hardware and software solutions for comprehensive water management.
The company focuses on sustainable and eco-friendly water technology innovations.
Xylem's HYPACK software is a leader in hydrographic and dredging applications.

Upsides

Xylem's acquisition of Idrica enhances its digital water utility market presence.
Growing interest in atmospheric water harvesting opens new market opportunities for Xylem.
Integration with ElectraMet boosts Xylem's industrial sector position in metals recovery.

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