Account Operations Lead at Hewlett Packard Enterprise

Bucharest, Bucharest, Romania

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Bachelor’s degree in Business Management or equivalent
Typically 2-4 years experience in operational support roles
Experience implementing policies, processes, and analytics methods to support client sales processing
Ability to apply analytical, statistics, and problem-solving skills
Understanding of business and sales processing tools, systems, and practices
Familiarity with reviewing and interpreting client agreements
Strong written communication skills

Responsibilities

Act as an operational sales support for sales processing activities and process improvement for an assigned area, account, or process
Demonstrate capability and understanding of requirements in all areas of sales processing
Develop client interaction and negotiation skills
Review process evaluation results to perform analysis, identify issues and opportunities, and provide data to resolve client claims or inquiries
Communicate analysis results to internal stakeholders
Implement specified changes to processes or tools to improve performance and increase customer satisfaction
Enter, update, and ensure accuracy of data in sales and client/partner relationship management systems
Generate regular and ad hoc reports for account teams and leadership
Advise on improvements and enhancements for the design of sales systems and tools

Skills

Key technologies and capabilities for this role

Sales OperationsData ManagementAnalyticsStatisticsProblem SolvingCRMReport GenerationProcess ImprovementClient AgreementsSales Tools

Questions & Answers

Common questions about this position

What is the location requirement for this role?

This is an onsite position.

What is the salary for the Account Operations Lead position?

This information is not specified in the job description.

What are the key requirements for this role?

Candidates need a Bachelor’s degree in Business Management or equivalent, typically 2-4 years of experience in operational support roles, experience implementing policies and processes for sales, analytical and problem-solving skills, understanding of sales tools and systems, familiarity with client agreements, and strong written communication skills.

What is the company culture like at HPE?

HPE emphasizes a culture of finding new and better ways to accelerate what’s next, valuing diverse backgrounds, offering flexibility in managing work and personal needs, acting as a force for good, and providing opportunities for career growth.

What experience level is typically required for this position?

Typically 2-4 years of experience in operational support roles is required.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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