Relationship Manager
DwollaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess a minimum of 3 years of work experience in customer service and preferably sales experience with product, industry, and market knowledge, along with a Bachelor’s degree in business administration, marketing, or a related discipline, or equivalent experience. They must also demonstrate an understanding of basic accounting and business concepts, and proficiency in the English language.
The Account Manager will build and maintain strong relationships with existing clients and prospects, collaborate with clients to understand their needs and recommend suitable products, act as the key customer contact, deliver outstanding customer service, solicit sales opportunities, manage leads and customers in the CRM system, manage aged inventory and accounts receivable, develop programs based off customer needs, create ongoing and growing business, conduct Customer Business Reviews, introduce new product expansion/market, prepare various reports and correspondence, and perform other duties as required. They will also travel approximately 75% within the North East region and stay up-to-date with industry trends.
Manufactures and distributes construction and packaging products
UFP Industries operates as a diversified holding company with several subsidiaries, including UFP Packaging, UFP Construction, and UFP Retail Solutions. The company manufactures, distributes, and sells a wide range of products for various markets, including residential and commercial construction, packaging, and industrial sectors. Its products are tailored to meet the specific needs of clients across North America, Europe, Asia, and Australia. UFP Industries stands out from its competitors by leveraging its extensive operational footprint and expertise to serve a diverse clientele, ensuring consistent revenue from multiple geographic regions and industry segments. The company's goal is to effectively meet the diverse needs of its customers while maintaining a steady income stream.