Customer Success Manager
SamaSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Construction, Manufacturing, Building MaterialsIndustries
Requirements
- Preferred bachelor's degree or equivalent work experience in a related area
- Minimum of 5 years of experience in relevant building material sales, selling roof and floor trusses
- Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
- Preferred manufacturing background, but not required
- Preferred experience and knowledge on UFP’s organization, culture, and product lines
Responsibilities
- Services and maintains positive relationships with current customer base
- Identify customer needs and solve problems
- Understand and perform cost savings analysis for customers
- Generates new sales by promoting product line to new and existing customers
- Troubleshoots problems for customer
- Qualify customers’ creditworthiness
- Monitors sales market in assigned region
- Prepares various reports as required
- Accounts receivable management
- Month-end inventory participation
- Performs other duties as required
Skills
Microsoft Excel
Microsoft Word
Microsoft Outlook
Sales
Account Management
Customer Relationship Management
Cost Savings Analysis
Credit Analysis
Market Analysis
Accounts Receivable
UFP Industries
Manufactures and distributes construction and packaging products
About UFP Industries
UFP Industries operates as a diversified holding company with several subsidiaries, including UFP Packaging, UFP Construction, and UFP Retail Solutions. The company manufactures, distributes, and sells a wide range of products for various markets, including residential and commercial construction, packaging, and industrial sectors. Its products are tailored to meet the specific needs of clients across North America, Europe, Asia, and Australia. UFP Industries stands out from its competitors by leveraging its extensive operational footprint and expertise to serve a diverse clientele, ensuring consistent revenue from multiple geographic regions and industry segments. The company's goal is to effectively meet the diverse needs of its customers while maintaining a steady income stream.
Muscle Shoals, AlabamaHeadquarters
1955Year Founded
IPOCompany Stage
Industrial & Manufacturing, Consumer GoodsIndustries
1,001-5,000Employees
Risks
Rising lumber costs could impact UFP's profit margins.
Construction slowdown due to high interest rates may reduce UFP's revenue.
Stricter European environmental regulations could increase UFP's compliance costs.
Differentiation
UFP Industries operates globally, serving diverse sectors like construction and packaging.
The company leverages a broad operational footprint to meet varied client needs.
Recent acquisitions, like C&L Wood Products, expand UFP's market reach and capabilities.
Upsides
Growing demand for sustainable packaging boosts UFP's eco-friendly product development.
E-commerce growth increases demand for UFP's packaging solutions.
Urbanization trends drive demand for UFP's residential and commercial construction products.
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