Account Manager (Korean Speaking) at Adyen

Singapore

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial TechnologyIndustries

Requirements

At least 6+ years of experience managing enterprise level clients in a fast-paced & dynamic environment
Track record of winning share of wallet, cross-selling & upselling deals for digital, retail clients (such as e-commerce, travel, gaming, OTA, streaming services etc.)
Understanding of payments (big plus)
Excellent project management skills, orchestrating complex projects, working with cross-functional teams
High-energy, dynamic, hands-on self-starter with proven commercial edge and entrepreneurial drive
Passionate about pushing boundaries and creating value in the payment space
Ability to work in uncertain situations and deal with ambiguity
Excellent communicator who can build relations at all levels
Ability to work seamlessly with a global, multicultural team
Knowledge of Korean is essential (for interaction with Korean-speaking merchants)
Willingness to travel (~10%)

Responsibilities

Be fully responsible for the success and satisfaction of your merchants
Drive growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with key contacts
Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience
Assess, clarify, and validate customer needs on an ongoing basis; deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy
Coordinate any internal project regarding your merchants
Work and collaborate with colleagues in the global Adyen team

Skills

Key technologies and capabilities for this role

Account ManagementCross-SellingUpsellingRelationship BuildingCommercial AcumenPayments ExpertiseKoreanShare of WalletMerchant ManagementStakeholder EngagementCustomer Needs Assessment

Questions & Answers

Common questions about this position

What experience is required for the Account Manager role?

You need at least 6+ years of experience managing enterprise level clients in a fast-paced and dynamic environment, with a track record of winning share of wallet, cross-selling, and upselling deals for digital and retail clients like e-commerce, travel, gaming, OTA, and streaming services.

Is Korean language proficiency required for this position?

Yes, the role is specifically for a Korean Speaking Account Manager.

What is the company culture like at Adyen?

Adyen fosters an entrepreneurial environment with opportunities for success, backed by a supportive culture where motivated individuals tackle technical challenges as a team and deliver innovative solutions.

What are the key responsibilities of this Account Manager role?

You will be fully responsible for merchant success and satisfaction, drive growth through share of wallet increases, cross-selling, upselling, and insights, build relationships with stakeholders, provide payments expertise, and collaborate with the global team.

What kind of work environment should I expect?

The role thrives in a fast-paced, diverse, and entrepreneurial environment where you deal with ambiguity, work with global teams, and manage enterprise clients across industries.

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters

2006Year Founded

$313.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Global exchange program

Adyen+

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.

BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.

Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.

The company holds acquiring licenses, allowing direct payment processing without third-party banks.

Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.

Collaboration with Affirm taps into a $185 billion BNPL market opportunity.

Adyen's healthcare partnerships open new revenue streams in the European market.

Land your dream remote job 3x faster with AI

Try Jobo Free