Account Manager III at Remitly

Durban, Kwazulu Natal, South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Government, Legal, Information ServicesIndustries

Requirements

Bachelor’s degree in business, Marketing, or a related field
Minimum of 3-5 years of experience in account management, preferably within the legal, information solutions, or government sector
Proven track record of achieving sales targets and building strong client relationships
Excellent communication and interpersonal skills
Strong negotiation and problem-solving abilities
Ability to understand and articulate complex solutions to clients
Highly motivated, results-oriented, and capable of working independently and as part of a team

Responsibilities

Build and maintain strong, long-lasting relationships with key stakeholders in government accounts
Serve as the primary point of contact for all client-related activities, including inquiries, support, and service issues
Identify opportunities for account growth by understanding client needs and aligning them with LexisNexis solutions
Develop and implement strategies for retaining existing clients and minimizing churn
Meet and exceed assigned growth targets and contribute to the overall revenue objectives of the Government Growth & Retention team
Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction
Stay informed about industry trends, market conditions, and competitive landscape to provide clients with relevant insights and solutions
Gather feedback from clients to inform product development and enhancements

Skills

Account Management

Client Relationship Management

Sales Targets

Contract Negotiation

Stakeholder Management

Client Retention

Negotiation

Problem-Solving

Communication Skills

Government Sector

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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