Huntress

Account Manager I, Service Provider

United States

Huntress Logo
$66,000 – $110,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Information Technology & ServicesIndustries

Requirements

Candidates should possess at least two years of experience in Account Management, Channel or Direct Sales roles, ideally focused on mid-market and below, and demonstrate knowledge of the MSP space, particularly within the cybersecurity industry. Experience with Salesforce or other similar CRM platforms is also required.

Responsibilities

The Account Manager will focus on achieving assigned quotas through expansion metrics and renewal rates, working with partners as a trusted advisor to deliver solutions that increase customer and partner satisfaction, grow partner adoption, and provide exceptional service. They will maintain and reinforce Huntress’ culture, build and maintain strong relationships with multiple contacts within partner organizations, and execute a customer and partner engagement process to ensure excellent communication and drive overall growth and success after the initial sale.

Skills

Account Management
Channel Sales
Customer Relationship Management
Partner Engagement
Cybersecurity
SaaS
Salesforce

Huntress

Managed endpoint detection and response services

About Huntress

Huntress provides managed endpoint detection and response (EDR) services to protect businesses from cyber threats, particularly ransomware. Their service includes 24/7 monitoring of clients' systems to identify potential cyberattacks. When a threat is detected, their team of security experts verifies the activity and alerts the client only if necessary, reducing the number of false positives that can occur with other services. In addition to threat hunting, Huntress offers security awareness training and resources like eBooks and webinars to educate employees about cybersecurity risks. Their commitment to high customer support and personalized reporting distinguishes them from competitors in the cybersecurity field. The goal of Huntress is to enhance the security posture of businesses by providing effective monitoring and education against cyber threats.

Key Metrics

Columbia, MarylandHeadquarters
2015Year Founded
$281.8MTotal Funding
SERIES_DCompany Stage
CybersecurityIndustries
501-1,000Employees

Benefits

100% remote work environment
Generous PTO including vacation, sick time, and paid holidays
12 weeks paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 stipend to build/upgrade home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth

Risks

Exploitation of security flaws in data transfer tools could affect Huntress's clients.
Social engineering attacks may bypass AI security measures, posing a risk to Huntress.
Difficulty in finding specialized talent could hinder Huntress's expansion efforts.

Differentiation

Huntress offers a 24/7 Security Operations Center for continuous threat monitoring.
The company integrates with Microsoft 365, enhancing security for businesses using Microsoft tools.
Huntress eliminates false positives by verifying threats before alerting clients.

Upsides

Huntress raised $180 million to expand and accelerate product development.
Recognition in Inc.'s Power Partner Awards boosts Huntress's market credibility.
Increased demand for cybersecurity due to remote work benefits Huntress's growth.

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