Account Manager (German Language)

Employment Type: Full-time

Position Overview

Acronis is a world leader in cyber protection, empowering people with cutting-edge technology to monitor, control, and protect their data. We are seeking a motivated Account Manager with German language proficiency to join our mission in creating a #CyberFit future. This role focuses on driving renewal accounts for customer maintenance contracts within the DACH region and identifying/closing add-on sales opportunities within our existing customer base. You will be a key part of our fast-paced software company, supporting our sales team by managing our leads program. We are looking for an organized individual who thrives in dynamic, global teams and a rapidly changing work environment. The ideal candidate embodies Acronis' company values: responsive, alert, detail-oriented, decisive, and persistent.

Responsibilities

• Renewal Management (50%):
  • Responsible for renewing existing license contracts.
  • Manage the renewal of customer maintenance contracts in the DACH region.
  • Provide quotes directly to customers and/or their assigned channel partners.
  • Handle customer and partner inquiries related to quotes, pricing, co-terming, up-selling, and reinstatement of maintenance contracts.
  • Identify and pursue maintenance reinstatement opportunities.
  • Assist in the negotiation of maintenance agreements.
• Upselling and Cross-selling (50%):
  • Upsell to existing customers and identify opportunities for add-on sales of other Acronis products.
  • Develop sales opportunities by researching and identifying potentials, building rapport, providing technical information and explanations, and preparing quotations.
• Collaboration:
  • Positively interact and collaborate with Customers and Acronis partners.
  • Work closely with distributors, Acronis Sales Managers, and Sales Engineers to ensure sales closure.

Requirements

• Proven experience in a cyber security company, demonstrating a strong understanding of industry practices and protocols.
• Strong time management skills.
• Ability to articulate product features and answer customer questions effectively.
• Strong closing sales skills (3+ years of sales experience).
• Knowledge of Salesforce is preferred.
• Ability to make 15+ calls per day.
• Punctual, reliable, and possess strong attention to detail.
• Self-motivated, upbeat, organized, and highly persistent in follow-ups.
• Flexible, team player, open to changes in responsibilities and strategies.
• Strong communication and interpersonal skills.
• Fluent English and German (business negotiation level required in German).

Application Instructions

• Please submit your resume and application in English.

Company Information

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes complexity and risks, offering easy, complete, and reliable data protection for all workloads, applications, and systems across any environment at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis has over 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by over 5.5 million home users and 500,000 companies, including top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. We foster mutual trust, respect, personal achievement, individual leadership, and a commitment to never giving up.