Account Manager
FormstackSalary not specified
- Full Time
- Junior (1 to 2 years)
$60,000 – $80,000Compensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial SoftwareIndustries
Requirements
Candidates should possess 2 years of relevant Account Management, Customer Success, or Sales experience managing a book of business with approximately 50 customers, startup experience is a plus, commercial aptitude demonstrated through a track record of growing revenue via renewals and account expansions, experience with upsell or revenue quotas is preferred, and technical aptitude including the ability to learn technical topics and understand complex concepts.
Responsibilities
The Account Manager will serve as the primary point of contact for 45-50 customers, managing relationships throughout the customer lifecycle, forecasting quarterly renewals, proactively identifying risks and offering solutions, identifying and tracking upsell opportunities in Salesforce, leading quarterly business reviews, providing performance insights, and supporting customers in effectively utilizing Forter’s products through training and platform enablement.
Skills
Sales
Account Management
Customer Success
Forecasting
Upselling
Revenue Growth
Salesforce
Business Reviews
Training
Platform Enablement
Forter
Fraud prevention and identity protection services
About Forter
Forter provides a range of services designed to protect online businesses from fraud and abuse. Its offerings include identity protection to prevent unauthorized access and fraudulent purchases, fraud management that allows businesses to make instant decisions to stop fraudsters, and abuse prevention to identify unauthorized resellers and coupon abusers. Additionally, Forter focuses on payment optimization to enhance trust with banks and improve transaction conversion rates while ensuring compliance with European regulations like PSD2. The company also automates chargeback recovery to help businesses dispute and win claims. Unlike many competitors, Forter operates on a B2B model, charging businesses based on their size and transaction volume, and aims to enhance revenue protection and customer experience for online retailers.
New York City, New YorkHeadquarters
2013Year Founded
$513.6MTotal Funding
SERIES_FCompany Stage
Cybersecurity, Financial ServicesIndustries
501-1,000Employees