Account Manager at Trace3

Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ConsultingIndustries

Requirements

Strong understanding of how technology enables businesses to develop strategies and meet objectives
Ability to be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs, and identify the best products/solutions
In-depth knowledge of Trace3’s products, services, partners, and markets (built and maintained)
Street-Smart: Flexible and resilient in fast-changing environments, innovative, focused on big picture, sound business judgment, creative problem-solving
Juice: Gets things done, drives results, leads without title, can-do attitude, goal-oriented with mental mapping to success
Teamwork: Humble, hungry, smart; understands job impact on company mission, respectful, admits mistakes, transparent, positive leadership, solution-focused

Responsibilities

Drive business line revenue within assigned territory and accounts; discover, prospect, and qualify new opportunities as well as cross-sell and up-sell within existing customer base
Supervise and ensure optimal client satisfaction throughout the entire life cycle of the engagement by providing the Trace3 “Total Customer Experience”
Represent Trace3 to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
Lead the proposed solution including transitioning the build and implementation to the delivery team, and remain engaged with the client while becoming a “thought leader” for the next opportunity
Direct complex sales cycles—including account mapping, development of high-level relationships, account strategies, and business cases
Communicate Trace3’s value proposition to varying technical and non-technical clients, including executive 'C' level management, VP, Director levels, and end-users
Establish strong and lasting relationships with key stakeholders and decision makers in client organizations

Questions & Answers

Common questions about this position

What is the location or work arrangement for the Account Manager role?

This is a regional role focused on the Midwest Region, with Trace3 headquartered in Irvine, California and major field offices including Denver and Indianapolis.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills are needed for the Account Manager position?

Candidates need skills in prospecting, developing and closing sales opportunities, a strong understanding of technology solutions like storage, security, virtualization, backup, networking, cloud and data intelligence, and involvement in the full sales cycle including leading meetings and assessing client needs.

What is the company culture like at Trace3?

Trace3 has a startup spirit with scalable business advantages, emphasizing career growth, fun, flexibility, resilience, innovation, results-driven action, and teamwork that is humble, hungry, smart, respectful, and supportive.

What makes a strong candidate for this Account Manager role?

Strong candidates thrive in dynamic environments, drive revenue through prospecting and closing sales in technology solutions, understand how tech enables business strategies, and exhibit a can-do attitude with strong teamwork.

Trace3

IT consulting and integration services provider

About Trace3

Trace3 provides technology consulting and integration services to help businesses manage and optimize their IT infrastructure. They focus on ensuring that critical IT assets are properly configured, deployed, and tracked, which helps clients maintain productivity and a competitive edge. Their services cover areas such as IT security, hybrid cloud strategy, and product release planning. Trace3 offers professional integration services that include staging, imaging, asset tagging, and global logistics, enabling businesses to streamline the monitoring and management of their IT assets. This reduces risk and enhances efficiency. Unlike many competitors, Trace3 emphasizes a service-based model, generating revenue through consulting and integration services, and leveraging their expertise in managing complex IT projects. Their goal is to assist businesses in navigating IT challenges and optimizing their technology infrastructure.

Irvine, CaliforniaHeadquarters

2002Year Founded

BUYOUTCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

401(k) Company Match

Competitive Compensation

Training and development programs

Work-life balance and generous paid time off

Collaborative and cool culture

Stocked kitchen with snacks and beverages

Risks

Integration challenges with Zivaro and Tail Wind Informatics may cause operational inefficiencies.

Rapid hiring plans could strain resources and affect service quality.

AI-powered identity analytics partnership may expose Trace3 to security vulnerabilities.

Differentiation

Trace3 excels in IT consulting and integration, focusing on security and cloud strategy.

Their acquisition of Zivaro enhances their government and public sector technology offerings.

Partnership with Omada Identity boosts their identity governance and AI analytics capabilities.

Upsides

Growing demand for hybrid cloud solutions supports Trace3's cloud strategy services.

Expansion into sports industry with Detroit Lions collaboration enhances brand visibility.

Acquisition of Tail Wind Informatics strengthens their data strategy and analytics expertise.

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