Account Manager - Digital & Direct Marketing at AIG

Helsinki, Uusimaa, Finland

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Digital MarketingIndustries

Requirements

Hands-on experience with B2C sales, ideally from a call center or telemarketing environment
Background in managing the performance of external third parties, vendors, or sales teams to achieve set targets
Motivated by achieving sales targets with a natural ability to coach and guide sales agents to improve their performance
Strong stakeholder management skills, excelling at building professional relationships with vendors and navigating internal stakeholders
Structured and proactive approach
Sales-oriented mindset and hands-on approach
Proactive and solution-oriented approach, able to be steadfast and provide clear direction to vendors

Responsibilities

Act as the primary point of contact for external call centers in Finland and Sweden, driving performance through hands-on coaching, training, and KPI monitoring
Manage the execution of sales campaigns, ensuring vendors are aligned with campaign objectives to meet B2C sales targets
Translate sales plans into concrete actions for vendors and continuously optimize call scripts, processes, and sales techniques to improve conversion and quality
Work closely with the strategic Account Manager for AIG business partners, providing performance data and tactical insights to support overall partner growth
Collaborate with legal and other internal stakeholders to ensure all marketing materials and sales processes are compliant and of the highest quality
Take full ownership of driving the performance and success of key distribution vendors

Skills

B2C Sales

Vendor Management

Call Center Management

Sales Performance Management

Account Management

Relationship Management

Sales Targets

Distribution Channels

Sales Strategy Execution

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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