Account Manager

Employment Type: Full-time Working Pattern: Monday to Friday, 36.25 hours per week Salary: Up to £47,500 + up to 20% bonus + £600 per month car allowance Location: Field based covering Sandbach, Whitchurch, Crewe, Northwich

Position Overview

Tandem is seeking an ambitious and dedicated Account Manager to join our movement for positive change. This role focuses on creating and maintaining relationships with introducing used car dealers, attending face-to-face appointments, and conducting telephone/email negotiations to offer competitive finance terms. The primary goal is to meet individual targets and adhere to company policies while contributing to Tandem's mission of making greener lifestyles more accessible.

About Tandem

Tandem is the UK's greener digital bank, dedicated to revolutionizing how people save, borrow, spend, and share, with a commitment to nurturing the planet, our people, and our customers. As one of Europe's fastest-growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) guide our 500-strong team in driving a brighter, greener future. Tandem also operates Loop, a secondary app simplifying money sharing among friends.

Your Team: Collaborators in Change

You will be part of a diverse team that values unique experiences, perspectives, and backgrounds, fostering a collaborative company culture. We work together to achieve common goals, recognizing the importance of our team members and striving to make greener living easier for everyone.

Your Impact: Building a Greener Tomorrow

As an Account Manager, your responsibilities will include:

• Business Development:
  • Creating quality used car dealer relationships within your geographical area.
• Account Management:
  • Managing existing used car dealers to ensure they meet their sales and efficiency targets.
  • Offering excellent customer service.
• Sales & Negotiation:
  • Attending face-to-face dealer onsite meetings and negotiations.
  • Offering competitive finance facilities to used car dealers.
• Performance & Collaboration:
  • Achieving business targets and personal objectives.
  • Being an active team player.
  • Attending 121s and team meetings in our office locations (typically Cardiff/Blackpool).

Requirements

We are looking for candidates who possess:

• Effective communication styles and methods for interacting with used car dealers.
• The ability to work independently, set priorities, and take a lead role.
• Accountability for personal performance.
• Clear, fair, and non-misleading verbal and written communication skills with customers.
• The capacity to work under pressure in a target-driven environment and prioritize tasks effectively.
• Excellent organizational and time/diary management skills.
• The ability to research, digest, analyze, and present material clearly and concisely to senior management.
• Excellent interpersonal skills.
• Proactive work ethic and strategic thinking in a fast-moving environment.
• Flexibility and adaptability to a wide variety of tasks and willingness to work extra hours when needed.
• The ability to present to motor dealers of all sizes and types.

Desirable Experience (Not Essential)

• Previous experience in motor finance or associated businesses within the motor industry.
• A good understanding of the digital marketplace within the motor finance industry.
• An understanding of the regulatory environment within the motor industry.

Rewards and Benefits

At Tandem, your hard work is recognized and rewarded through a comprehensive benefits package.