Maintenance Care Retention Specialist

Employment Type: Full-time

Who We Are

Dealer Tire is a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We are laser-focused on helping the world’s largest and most trusted auto manufacturers grow their tire business, having sold more than 60 million tires to date. We are a thriving company looking for driven individuals to join our team.

Base Pay Range

• Base Pay: $69,800 - $100,165
• Targeted Annual Commission: $21,600

What’s In It For You

We have a dedicated team of more than 120 passionate and innovative Outside Account Managers throughout the United States. Here are a few reasons why we’d make a great team:

• Career Opportunity: We are a high-growth company with excellent opportunities for advancement. Our training and development programs prepare you for long-term career growth.
• Investment in Employees: We offer competitive base salaries with uncapped commission. Account Managers have access to company vehicles with gas expensed.
• Autonomy: We provide the flexibility to arrange your Monday-Friday schedule to meet your customer’s needs while respecting your work-life balance.
• Benefits and Perks:
  • Medical, Dental, Vision insurance
  • 50% 401k match up to a 7% contribution rate
  • PTO eligible after 30 days
  • Wellness programs
  • Annual tuition reimbursement between $2,500 - $5,000
  • Discounts on up to 40 tires purchased per year
• Employee Satisfaction: Over 90% of our associates highly recommend working at Dealer Tire.

The Opportunity

As a Maintenance Care Retention Specialist, you will serve as a strategic advisor for your dealership portfolio. If you are strategic-minded, high-energy, and possess a high level of accountability, consider joining our "playing to win" team at Dealer Tire.

Responsibilities

• Manage your portfolio to meet and exceed sales and productivity goals with all products.
• Assist dealers in maximizing the financial opportunity of the program through a customized action plan.
• Drive service advisor effectiveness, training, and overall retail strategies through coaching and training to maximize business opportunities across all products.
• Collaborate with the Service Manager, Parts Manager, and other dealer stakeholders to determine product screen, inventory levels, and set competitive pricing to meet business objectives.
• Develop and maintain a consistent monthly contact schedule with dealers.
• Manage all activity tracking and account information in Salesforce.
• Maintain knowledge of current industry trends and share best practices across the team and the dealership network to support continuous improvement.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Prior professional experience selling with territory management skills.
• Highly organized with strong follow-up skills.
• Full understanding of all aspects of the sales process (business planning, training, retail selling, and inventory) and the ability to negotiate and close deals.
• Must be located within the assigned territory.
• Strong customer relationship skills and ability to sell at the top.

Physical Job Requirements

• Standing for long periods of time.
• Frequent bending, crouching, and twisting.
• Extensive driving and traveling to customer accounts (up to 80%).
• Occasional lifting up to 50 pounds.
• Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy.

Drug Policy

Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screen before beginning work. There will be random drug testing.

Why Dealer Tire

This is an amazing opportunity to join a growing organization, built on the efforts of hard-working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus, or profit sharing. We offer a competitive and comprehensive benefits package.