Clipboard Health

Account Manager

Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare Marketplace, Staffing & RecruitmentIndustries

Requirements

Candidates should possess a Bachelor's degree in Business, Marketing, or a related field, and demonstrate at least 3 years of experience in account management, preferably within the healthcare industry. Strong communication, problem-solving, and relationship-building skills are essential, along with the ability to understand and articulate business value propositions.

Responsibilities

The Account Manager will be responsible for owning a book of business, regularly engaging with assigned accounts to solve issues and ensure customer satisfaction, proactively communicating invoices, and establishing credibility with healthcare providers and executives. They will also articulate the value of Clipboard Health's products, capture customer feedback for product development, and collaborate with internal teams to execute trials and initiatives, taking extreme ownership and demonstrating curiosity.

Skills

Client Relationship Management
Problem-Solving
Communication
Business Metrics Analysis
Account Management
Customer Service

Clipboard Health

Healthcare staffing platform connecting facilities and nurses

About Clipboard Health

Clipboard Health connects healthcare facilities with local nursing professionals to address staffing shortages. The platform allows healthcare providers to find qualified nurses who can fill open shifts, which helps improve patient care and avoid penalties for understaffing. Nurses using the platform enjoy greater flexibility in choosing their work hours and can compare job details and negotiate pay rates transparently. Unlike traditional staffing agencies, Clipboard Health operates as a marketplace, facilitating direct connections between facilities and nurses while earning revenue through transaction fees. The goal is to enhance operational efficiency in healthcare settings and improve job satisfaction for nurses.

Key Metrics

San Francisco, CaliforniaHeadquarters
2016Year Founded
$91.6MTotal Funding
SERIES_CCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Flexible Work Hours
Remote Work Options
Professional Development Budget

Risks

Competition from platforms like ShiftKey and CareRev may erode Clipboard Health's market share.
Nurses delaying shift acceptance for higher rates could increase Clipboard Health's operational costs.
Ongoing nursing shortages may lead to demands for higher wages, impacting profitability.

Differentiation

Clipboard Health offers a one-click application process for nurses seeking jobs.
The platform provides transparency in pay rates and work details for nurses.
Clipboard Health connects healthcare facilities with local professionals to fill unoccupied shifts.

Upsides

Increased telehealth adoption creates remote work opportunities for nurses on Clipboard Health.
AI-driven scheduling tools enhance Clipboard Health's staffing solutions efficiency.
Healthcare facilities' shift from traditional agencies to digital platforms boosts Clipboard Health's market share.

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