Account Manager at FiscalNote

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, PolicyIndustries

Requirements

3+ years of relevant professional experience in SaaS account management
SaaS sales experience and proven track record of hitting sales goals
Experience selling Professional Services alongside SaaS subscriptions
High performance in people and relationship management
Strong written and verbal communication abilities, as well as exceptional organizational skills
Experience with change management and implementing new solutions within large organizations
Proficiency with Salesforce
Team player, willing and enthusiastic to pitch in wherever necessary
Poised and confident, skilled listener and convincing presenter with an eye for detail
Ability to navigate technology and policy worlds and tailor communication across organizational levels
Track record of success in SaaS sales and adept at change management
Preference for data-driven insights over anecdotal evidence
Comfortable discussing data, tech, and current events

Responsibilities

Maintain and grow a book of business between $3M-$4M
Create and deliver business reviews and proposals during quarterly touch points
Proactively identify new business opportunities within the existing client portfolio
Lead client renewal processes and ensure client satisfaction and retention
Cultivate strong client relationships, focusing on building C-suite champions
Act as a trusted advisor to clients, offering strategic guidance and solutions to help them achieve their business goals
Maintain an active renewal and cross-sell forecast and identify areas of improvement
Partner with paired CSM to ensure a successful onboarding and adoption process
Actively contribute in team meetings and discussions around improvements in process, product feedback, best practices, etc
Establish robust relationships within mid-market accounts, identify risks, and pursue new opportunities
Leverage executive-level relationships to unveil client pain points and organizational objectives
Retain clients and foster growth within portfolios
Build strong, multi-faceted relationships at client organizations, understand key objectives, highlight solutions, and ensure FiscalNote solutions exceed expectations
Act as the voice of the client, collaborating with internal teams including Client Success, Support, Product, Engineering, Sales, and Marketing

Skills

SaaS Sales

Account Management

Client Relationships

Change Management

Data-Driven Insights

Policy

Technology

Presentation Skills

FiscalNote

Legislative and regulatory data platform

About FiscalNote

FiscalNote provides legislative and regulatory data to help clients understand and comply with government regulations. Its main product is a technology platform that collects and analyzes information from various sources, offering clients insights and predictive analytics to aid in decision-making. Unlike competitors, FiscalNote focuses on a subscription model that includes access to its platform and additional premium services like customized reports and consulting. The company's goal is to empower businesses, non-profits, and government agencies to navigate complex regulations effectively while fostering a supportive work environment for its employees.

Washington, District of ColumbiaHeadquarters

2013Year Founded

$243.4MTotal Funding

IPOCompany Stage

Data & Analytics, Government & Public Sector, Enterprise SoftwareIndustries

201-500Employees

Benefits

Health - The health of you and your family is important to us — so much so that we subsidize a large portion of healthcare premiums for not only you, but also your dependents. Our FSA allows you to shuttle tax-free dollars for out-of-pocket health care costs. An onsite gym greases the wheels for your workout needs.

Paid Time Off - We recognize refreshed employees are productive employees. We do not put a number on the amount of days an employee can take off which allows them to take time away from work to recharge as they need it.

Commuting - Travel to work can be expensive, so on top of contributing toward your commuting expenses – including garage parking and public transit – we offer a corporate bikeshare membership at a steep discount. We also allow employees with pricier commutes to dedicate pretax dollars toward their travel.

Retirement - Your long term well-being is directly tied to your ability to save for the future. By offering a match on contributions you make to a company-sponsored 401(k), we make it hard not to think about the later years.

Parental Leave - Building your family is just as important as building our business. We’re happy to empower our employees to spend time with their new little ones by providing 18 weeks of paid maternity and paternity leave after a year of service to the company.

Risks

Leadership transition to Josh Resnik may cause strategic shifts or instability.

Dependency on partnerships like Creolytix could impact performance if they underperform.

Expansion into Europe may expose FiscalNote to unfamiliar regulatory environments.

Differentiation

FiscalNote uses AI and big data for predictive analytics in government actions.

The platform offers real-time legislative predictive capabilities and enterprise collaboration tools.

FiscalNote's subscription model includes premium services like customized reports and consulting.

Upsides

Partnership with ProRata.ai enhances AI-driven legislative analysis capabilities.

AI sorting feature in Fireside optimizes constituent relationship management.

Strategic partnership with Creolytix expands AI-driven security solutions in Europe.

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