Account Manager at Ecolab

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Textile Care, LaundryIndustries

Requirements

Positive, proactive approach and willingness to learn new skills
Good communication and relationship-building skills
Comfort working independently and managing your own day
Current driver’s licence and comfort with light travel (occasional overnights)
Experience in trades, technical servicing, or maintenance work (preferred)
Experience in customer service or account support roles (preferred)
Experience in hospitality, facilities, or industrial environments (preferred)

Responsibilities

Service and support a set group of customers across Auckland and the Waikato region
Provide technical advice, training and recommendations to improve wash results
Audit and maintain Ecolab dosing systems, using data to optimise performance
Identify and solve equipment issues using practical know-how
Work with a supportive team and help customers meet their goals
Spot opportunities to improve customer operations and introduce innovations
Build genuine relationships with customers and their teams
Keep dosing equipment running smoothly and safely
Help laundries get the best results through great chemistry and smart processes
Solve technical challenges and find better ways of doing things

Skills

Key technologies and capabilities for this role

Account ManagementCustomer ServiceTechnical SupportEquipment MaintenanceWater Quality TestingDosing SystemsTroubleshootingStaff TrainingAuditingRelationship Building

Questions & Answers

Common questions about this position

What is the location or work arrangement for this Account Manager role?

The role involves servicing and supporting a set group of customers across Auckland and the Waikato region, with comfort with light travel and occasional overnights required.

What salary or compensation does this position offer?

This information is not specified in the job description.

What skills or experience are ideal for this Account Manager position?

Ideal candidates bring a positive, proactive approach, good communication and relationship-building skills, comfort working independently, and experience in trades, technical servicing, customer service, or related fields.

What is the company culture like at Ecolab?

Ecolab offers a supportive team culture where safety and sustainability come first, with full training, mentoring, and endless opportunities to develop your career.

What makes a strong candidate for this Account Manager role?

Strong candidates are curious, hands-on individuals who love helping people solve problems, with a positive attitude, desire to learn, and practical know-how from trades or customer service backgrounds.