Account Executive, Retail at Sysco

Miami, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Foodservice, RetailIndustries

Requirements

High school diploma or equivalent
Valid driver’s license with a driving record that meets company insurability standards
Bachelor’s degree in business, sales, or marketing preferred
Preferred 3+ years prior retail sales, merchandising, or management experience
Knowledge of marketing principles, product lines, ordering procedures, and credit terms
Ability to manage end-to-end initiatives through challenging deadlines
Excellent organizational and project management skills, including the ability to service multiple customers simultaneously
Able to thrive in a fast-paced work environment
Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.)
Stay current on existing and new FreshPoint technologies (i.e., GoFreshPoint, e-Commerce capabilities, Tableau, 360, etc.)
Ability to sell, multitask, familiarity with customer service activities, interdepartmental and cross-departmental communications
Effectively present information and problem-solve
Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices

Responsibilities

Day-to-day contact for customers: handle customer and order inquiries, manage customers to MDA compliance, ensure customer satisfaction
Build out customer call plan and execute against company expectations
Increase share of wallet with existing customers via face-time to identify desires/goals, evaluate market trends, recommend products
Work with specialists/brokers for product ideation
Share information and knowledge with customers as part of value-added service
Answer customer questions about products, prices, availability, and product uses
Provide product information and practical training to customer personnel
Manage activities initiated by FreshPoint CMU HOME team, including maintaining customer order guides, LTOs, Red Alerts, etc
Utilize Sysco 360 CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data (contact information, prospective customers, wins, promotions, future business reviews, etc.)
Participate in ongoing training: Sysco360, Tableau Reporting, Penetration Tools, etc
Promote the company’s products and services
Build relationships with new and manage existing accounts
Help FreshPoint customers succeed while achieving sales and profit goals established by the company

Skills

Account Management

CRM

Sales

Customer Satisfaction

Market Trends

Product Recommendation

Order Management

Customer Relationship Management

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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