Account Executive - Inside Sales at FreshBooks

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

Highly motivated and customer-centric mindset
Proven track record in a high-velocity inbound SaaS sales environment
Deep understanding of the sales lifecycle
Ability to effectively articulate value proposition to prospects in North America
Experience targeting the Middle East market (inbound sales team focus)

Responsibilities

Engage with a high volume of inbound leads from various marketing channels with speed and efficiency
Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, and position SaaS solution as the optimal answer
Manage and prioritize the inbound lead pipeline to meet and exceed quarterly and annual sales quotas
Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure
Deliver compelling and tailored product demonstrations (often virtually) highlighting unique value and ROI for the North American audience
Consistently meet or exceed individual sales targets and contribute to team's overall revenue goals
Forecast sales accurately and maintain a healthy pipeline coverage
Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale
Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor
Navigate complex organizational structures and identify all relevant decision-makers and influencers
Understand the competitive landscape and articulate differentiating factors effectively
Collaborate closely with Marketing team to provide feedback on lead quality and campaign effectiveness
Work with Sales Development, Product, and Customer Success teams to ensure seamless prospect and customer experience
Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot)
Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market

Skills

Key technologies and capabilities for this role

Inbound SalesSaaS SalesLead QualificationSales LifecycleValue PropositionCustomer EngagementRevenue Growth

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What is the salary range for this Account Executive role?

This information is not specified in the job description.

What skills are required for this Account Executive position?

The role requires a proven track record in high-velocity inbound SaaS sales, deep understanding of the sales lifecycle, and the ability to articulate value propositions, conduct discovery calls, manage full sales cycles, deliver product demos, and meet sales quotas.

What is the company culture like at Freshworks?

Freshworks emphasizes a people-first approach to AI, uncomplicated service software for exceptional customer and employee experiences, and a global team of over 4,500 employees building real impact with a fresh vision.

What makes a strong candidate for this Account Executive role?

A strong candidate is highly motivated, customer-centric, with experience in high-velocity inbound SaaS sales targeting markets like the Middle East and North America, skilled in lead qualification, full-cycle sales management, and consistently exceeding quotas.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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