Account Executive-Group Medicare

San Antonio, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Insurance, MedicareIndustries

Requirements

Candidates must have at least 2 years of experience facing plan sponsors, brokers, or consultants, and 2 years of Group Medicare experience. Strong analytical, technical, strategic thinking, relationship-building, presentation, meeting facilitation, conflict resolution, project management, multi-tasking, problem-solving, communication, customer service, and collaboration skills are essential. A valid life and health license for the state of residence, or the ability to obtain one within 60 days, is required. A valid state driver's license and proof of personal vehicle liability insurance are also necessary. A Bachelor's degree is strongly preferred. Remote work requires a minimum download speed of 25 Mbps and an upload speed of 10 Mbps, with specific internet connection requirements and potential for reimbursement in certain states. Occasional travel may be required.

Responsibilities

The Account Executive-Group Medicare is responsible for directly managing business relationships within existing accounts, overseeing customer account management, and negotiating renewal contracts and agreements. This role involves developing and overseeing customer retention campaigns, understanding department and organizational strategy, and making independent decisions regarding work methods. The position requires interpreting situations and determining appropriate courses of action, often in ambiguous circumstances, with minimal direction.

Skills

Account Management

Contract Negotiation

Customer Retention

Analytical Skills

Strategic Thinking

Relationship Building

Presentation Skills

Meeting Facilitation

Conflict Resolution

Project Management

Multi-tasking

Problem Solving

Communication Skills

Customer Service

Collaboration

Life and Health License

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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