Account Executive at Promise

San Francisco, California, United States

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$140,000 – $160,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

GovTech, Government, UtilitiesIndustries

Requirements

5+ years of experience selling software into public sector agencies, utilities, or similarly complex regulated industries
Proven track record of building and closing new business in long-cycle enterprise sales environments
Strong network and ability to leverage senior advisors to generate outbound opportunities
Experience developing sales playbooks, writing prospecting copy, designing cadences, and coaching teammates
Metrics-driven with proficiency using CRM and GTM tools (HubSpot, Salesforce, or equivalents)
Demonstrated ability to navigate multifaceted procurement processes, from RFPs to enterprise contracts
Clear, persuasive communication skills

Responsibilities

Build and execute targeted account plans for government agencies and utilities
Navigate complex and slow procurement processes with patience and precision
Close new and expansion deals, delivering meaningful value to clients
Establish and grow relationships with senior stakeholders across public sector and regulated enterprises
Partner with Business Development and external advisors to generate and accelerate opportunities
Respond to and win strategic RFPs
Deliver tailored demos and presentations that align Promise’s products with each client’s needs
Partner with GTM leadership to design outbound strategies, define personas, and refine messaging for new verticals
Create structured prospecting workflows and continuously improve them based on performance data
Collaborate with Marketing and GTM Ops to improve lead quality, CRM accuracy, and pipeline performance
Deliver accurate forecasts and pipeline updates to GTM leadership
Share prospect feedback to inform the product roadmap and influence new features
Travel up to 50% to meet with customers and prospects

Skills

Key technologies and capabilities for this role

Enterprise SalesGovernment SalesProcurementStrategic SellingAccount ExpansionBusiness DevelopmentSaaS SalesB2G Sales

Questions & Answers

Common questions about this position

What is the salary range for the Account Executive position?

The salary range is $140K - $160K.

Is this role remote or hybrid?

The position is hybrid.

What key skills are needed for this Account Executive role?

Key skills include navigating complex procurement processes with patience and precision, building relationships with senior stakeholders, delivering tailored demos and presentations, and designing outbound strategies.

What is the company culture like at Promise?

Promise has a high-growth environment where the team works hard, believes deeply in their mission, and takes a scrappy, strategic approach rather than generic playbooks.

What makes a strong candidate for this Account Executive role?

Strong candidates demonstrate creativity in unique procurement processes, patience and precision in complex sales cycles, and the ability to build senior stakeholder relationships while partnering on outbound strategies.

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.

Changes in government policies may impact demand for Promise's services.

Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.

The company uses advanced technology for quick and reliable income verification services.

Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.

AI-driven outreach methods enhance customer engagement in the public sector.

Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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