Physician Advisory Services Customer Service Representative
Blank StreetFull Time
Entry Level & New Grad
Candidates must have at least 1 year of customer service experience in any industry and possess strong problem-solving and communication skills, with the ability to simplify complex topics. They should be comfortable with technology, adaptable to change, proactive in finding solutions, and able to build rapport and remain composed during difficult conversations. Experience in the credit card industry is a plus.
Account Coordinators will serve as the voice of Mission Lane, engaging with customers over the phone to address a variety of issues with empathy and respect. They will ensure compliance with policies and regulatory requirements while delivering high-quality service and completing after-call work accurately and efficiently.
Provides transparent credit solutions and education
Mission Lane LLC offers credit cards designed to help individuals build or rebuild their credit, particularly those with limited credit history or financial setbacks. Their products feature no hidden fees, no security deposits, and instant approval decisions, making them more accessible than traditional credit cards. The company stands out by providing free access to credit scores and educational resources, helping clients improve their creditworthiness. Mission Lane's goal is to promote responsible credit use by rewarding good financial behavior with higher credit limits over time.