32h Keyholder at Columbia Sportswear Company

Rome, Latium, Italy

Columbia Sportswear Company Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, ApparelIndustries

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in position or specialization
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
  • Ability to frequently move about in an active environment, adjusting/moving items weighing up to 40 lbs., with exposure to dust and noise
  • Occasionally requires ability to work in place
  • Ability to clearly communicate with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to business trends

Responsibilities

  • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options)
  • Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from sales floor, stock room, or other inventory locations
  • Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately
  • Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow accurately and efficiently
  • Perform designated keyholder duties as needed, which may include opening and closing store duties

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesVisual MerchandisingCash RegisterInventory ManagementStore Operations

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What experience is required for the Retail Associate II role?

No specific education is required (High School Diploma or GED preferred) and 2 (or less) years of experience in position or specialization. Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone is needed.

What are the key responsibilities as a Keyholder?

Responsibilities include providing exceptional customer service, maintaining store standards for visual merchandising and cleanliness, performing cash register transactions, handling product flow, and performing designated keyholder duties like opening and closing the store.

What is the work environment like for this role?

The role is frequently in a more active environment that can be physical or strenuous, involving constantly moving about, adjusting items up to 40 lbs., and potential exposure to dust and noise. It requires availability for a flexible retail schedule that may change seasonally.

What makes a strong candidate for this Keyholder position?

Strong candidates have customer service skills, problem-solving and sales abilities, experience with POS systems, and availability for a flexible retail schedule. They should be able to handle physical tasks and support teamwork and store profitability.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters
1938Year Founded
$40KTotal Funding
IPOCompany Stage
Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
401(k) Retirement Plan
Wellness Program
Employee Discounts
Mental Health Support

Risks

The new Cherry Hill Mall store may face challenges in a competitive retail environment.
The Vader Collection may not resonate with Columbia's core customer base.
Strategic shifts by new marketing leadership could impact brand loyalty.

Differentiation

Columbia Sportswear offers innovative outdoor apparel with a strong brand reputation.
The company employs a multi-channel sales strategy for broad market reach.
Columbia's collaborations, like the Star Wars collection, attract niche markets.

Upsides

The rise of outdoor activities post-pandemic boosts demand for Columbia's products.
Collaborations with franchises like Star Wars enhance brand visibility and appeal.
Direct-to-consumer sales and social media marketing reach younger demographics effectively.

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