Lightspeed Commerce

Équipe des opérations de recherche sur l’expérience utilisateur (contrat de 12 mois)

Montreal, Quebec, Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Market Research, UX ResearchIndustries

Requirements

The ideal candidate should possess a strong understanding of research methodologies and experience in designing and implementing scalable research programs. Experience in user research, particularly within a fast-paced, growing company, is highly desirable. Familiarity with user testing methodologies, data analysis, and reporting is also expected.

Responsibilities

This role involves leading the strategy and execution of the global research vision, ensuring research activities align with the goal of creating a top-tier user experience research program. It requires equipping researchers with necessary tools and training, managing research programs to improve operational efficiency, and identifying and implementing solutions to streamline research workflows. Furthermore, the Équipe des opérations de recherche sur l’expérience utilisateur will be responsible for operationalizing research labs, democratizing research, and managing the user experience research budget.

Skills

User Research
User Testing
Data Analysis
Reporting
Research Methodologies
Scalable Research Programs

Lightspeed Commerce

Provides software solutions for retailers and restaurateurs

About Lightspeed Commerce

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Key Metrics

Amsterdam, NetherlandsHeadquarters
2005Year Founded
$2.1MTotal Funding
SERIES_ACompany Stage
Enterprise Software, FintechIndustries
1,001-5,000Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Flexible Work Hours
Paid Leave
Extended Healthcare Benefits
Mental Health Support
Lightspeed Equity Scheme
Health & Wellness Credit
Volunteer Day

Risks

Increased competition from SpotOn in the restaurant POS market.
Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.
Candis's financial management solutions could attract Lightspeed's target market.

Differentiation

Lightspeed offers a unified platform for both retail and hospitality businesses.
The company integrates online and offline sales channels for seamless operations.
Lightspeed's subscription model provides consistent revenue through software and transaction fees.

Upsides

Growing demand for unified commerce platforms aligns with Lightspeed's offerings.
Rise of contactless payments presents expansion opportunities for Lightspeed's payment solutions.
Subscription-based models are trending, benefiting Lightspeed's recurring revenue strategy.

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