(US) - UX Researcher (12 Month Contract)
PointClickCare- Full Time
- Entry Level & New Grad
Lightspeed Commerce
The ideal candidate should possess a strong understanding of research methodologies and experience in designing and implementing scalable research programs. Experience in user research, particularly within a fast-paced, growing company, is highly desirable. Familiarity with user testing methodologies, data analysis, and reporting is also expected.
This role involves leading the strategy and execution of the global research vision, ensuring research activities align with the goal of creating a top-tier user experience research program. It requires equipping researchers with necessary tools and training, managing research programs to improve operational efficiency, and identifying and implementing solutions to streamline research workflows. Furthermore, the Équipe des opérations de recherche sur l’expérience utilisateur will be responsible for operationalizing research labs, democratizing research, and managing the user experience research budget.
Provides software solutions for retailers and restaurateurs
Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.