Senior Research Consultant
UserTesting- Full Time
- Senior (5 to 8 years)
Candidates should possess 10 or more years of experience leading user research, demonstrating a strong background in designing and executing research strategies. They must be proficient in conducting fast-paced, mixed-method research to inform early-stage product strategy and uncover new opportunities, and effectively translate ambiguous problem spaces into clear direction through sharp insights and strategic thinking.
As a Staff UX Researcher, the individual will lead research to inform product strategy, translate ambiguous problem spaces into clear direction, partner closely with design, product, and engineering to rapidly test concepts and iterate on ideas, craft compelling narratives to influence stakeholders, inspire a prototype-forward culture, champion a user-centered mindset, and influence multiple product areas and partner teams to scale the impact of research.
Online marketplace connecting consumers with local professionals
Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.