Senior Research Consultant
UserTesting- Full Time
- Senior (5 to 8 years)
Candidates must possess 8-10 years of experience conducting user research in fast-paced, cross-functional product environments, with a strong foundation in both qualitative methods, including mixed methods, and the ability to select the appropriate research approach for complex and evolving product questions.
As a Senior UX Researcher, you will lead fast-paced, mixed-method research to inform early-stage product strategy and uncover new opportunities, translate ambiguous problem spaces into clear direction through sharp insights and strategic thinking, partner closely with design, product, and engineering to rapidly test concepts, iterate on ideas, and shape MVPs, synthesize findings into compelling stories that influence decisions and inspire bold innovation, and champion user needs across the team, ensuring both customers and pros are at the center of what is built.
Online marketplace connecting consumers with local professionals
Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.