Vanta

Staff User Experience Researcher

United States

Vanta Logo
$225,000 – $265,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & Services, Software as a Service (SaaS)Industries

Requirements

Candidates should possess a Bachelor's degree in a related field, along with a proven track record of shaping exceptional B2B SaaS experiences, particularly in complex or technical domains. A strong sense of ownership, empathy, and systems thinking is highly valued, and experience in GRC or security is a plus but not required.

Responsibilities

As a Staff User Experience Researcher, you will focus on both improving research practices across the organization and driving research projects to deliver strategic insights. You will work with product managers, operations team, CSMs and AMs to define programs that deliver insights for EPD, equipping the organization to engage with customers and make insight-informed decisions. You will develop scalable systems, coaching programs, and rituals that embed research into everyday work, fostering a culture of customer closeness. Additionally, you will lead strategic research that informs the direction of GRC and Trust products, and emerging products, as well as help scale the UXR capabilities by advising on team growth and delegation.

Skills

User Research
Research Program Development
Strategic Research
Customer Insights
B2B SaaS Experience
Systems Thinking
Cross-functional Collaboration
Design Partnership
Security and GRC knowledge (plus)

Vanta

Automates SOC 2 compliance for businesses

About Vanta

Vanta simplifies the process of obtaining and maintaining SOC 2 certification, which is essential for organizations that manage sensitive customer data. The company offers a software-as-a-service (SaaS) platform that automates numerous checks to ensure that security controls are effective and compliant with industry standards. This automation helps small to medium-sized enterprises (SMEs) and tech companies monitor risks and vulnerabilities continuously, significantly reducing the time and cost associated with achieving SOC 2 compliance. Vanta's subscription-based model provides clients with a more efficient and cost-effective way to maintain compliance compared to traditional methods. The goal of Vanta is to transform the compliance process, allowing organizations to focus on their core operations while enhancing their security posture.

Key Metrics

San Francisco, CaliforniaHeadquarters
2018Year Founded
$343.4MTotal Funding
SERIES_CCompany Stage
Enterprise Software, CybersecurityIndustries
501-1,000Employees

Benefits

100% Benefits Coverage
Flexible & Remote Work
Paid Parental Leave
Unlimited PTO
Health & Wellness
401(k)

Risks

Emerging competitors like ComplyCube could challenge Vanta's market position.
Healthcare data breaches may increase demand for more robust security measures.
Reliance on partnerships like HITRUST poses risks if standards evolve significantly.

Differentiation

Vanta automates up to 90% of audit preparation, reducing compliance costs significantly.
The platform offers real-time insights, enhancing trust and streamlining security reviews.
Vanta's HITRUST e1 solution automates 80% of requirements, ensuring continuous compliance.

Upsides

Vanta secured $150M in Series C funding, boosting its growth potential.
Partnership with HITRUST enhances Vanta's credibility in the healthcare sector.
Rising demand for automated compliance solutions supports Vanta's market expansion.

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