Remote Jobs at Simpplr

Candidates should have 5+ years of experience in Technical Account Management, Solutions Engineering, or Customer Success with a technical focus. A strong technical background with experience in SaaS platforms, APIs, SSO/SAML, integrations, and cloud environments is required. Proven track record of proactive account management and handling customer escalations end-to-end is necessary, along with excellent communication skills to explain technical concepts to diverse audiences. Experience conduct…

Candidates should have at least 10 years of experience in customer success management or a related field. A strong understanding of customer organizations, including their structure and leadership, is essential. The ability to navigate complex organizations and influence senior executives is also required.