Senior AIOps Engineer at Simpplr

Gurugram, Haryana, India

Simpplr Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AIIndustries

Requirements

  • 5+ years in production ML/LLM operations, with 2+ years in autonomous agent systems
  • Hands-on experience with FastAgent, FastMCP, LangGraph, AutoGen, CrewAI, or similar
  • Expertise in Kubernetes, Docker, Terraform (or Pulumi), and GitOps workflows
  • Proven track record implementing RAG pipelines with Pinecone, Elasticsearch, or similar
  • Proficient in observability tools (Prometheus, Grafana, Jaeger/OpenTelemetry)

Responsibilities

  • Architect & Deploy Agentic AI Systems: Design, implement, and maintain multi-agent orchestration frameworks (e.g., FastAgent, FastMCP, LangGraph, AutoGen, CrewAI) to coordinate autonomous LLM workflows
  • LLMOps & RAG Integration: Develop and operationalize RAG workflows, vector stores, and knowledge-graph connectors
  • Monitoring, Observability & Reliability: Implement end-to-end observability using Prometheus/Grafana, OpenTelemetry, and incident playbooks
  • Governance, Security & Compliance: Enforce data governance, PII handling, and prompt-audit trails across agent interactions
  • Collaboration & Enablement: Partner with data engineers, MLOps, and DevOps to align CI/CD for AI workloads and mentor teams
  • Continuous Improvement: Benchmark agent performance, optimize token usage, and research emerging agentic AI frameworks

Skills

Key technologies and capabilities for this role

LangGraphAutoGenCrewAIFastAgentFastMCPRAGPrometheusGrafanaOpenTelemetryLLMOpsMLOpsDevOpsCI/CDvector storesknowledge graphs

Questions & Answers

Common questions about this position

What experience level is required for this role?

The position requires 5+ years in production ML/LLM operations, with 2+ years specifically in autonomous agent systems.

What key technical skills are needed for the Senior AIOps Engineer position?

Candidates need hands-on experience with agentic AI frameworks like FastAgent, FastMCP, LangGraph, AutoGen, CrewAI; expertise in Kubernetes, Docker, Terraform (or Pulumi), and GitOps; proven RAG pipeline implementation with Pinecone or Elasticsearch; and proficiency in observability tools like Prometheus, Grafana, and Jaeger/OpenTelemetry.

Is the salary or compensation mentioned for this role?

This information is not specified in the job description.

What is the location or remote work policy for this position?

This information is not specified in the job description.

What makes a strong candidate stand out for this AI/LLM Ops Specialist role?

Strong candidates have the core qualifications plus bonus items like open-source contributions or conference talks on agentic AI or LLMOps, experience optimizing inference with vLLM or TensorRT-LLM, certifications in cloud architecture or AI security, and familiarity with multi-modal agent workflows.

Simpplr

Modern intranet platform for employee engagement

About Simpplr

Simpplr offers a modern intranet platform that aims to improve employee experience and strengthen company culture. The platform is designed to provide a seamless and personalized experience for employees, regardless of their work location. It serves a diverse range of clients, including businesses of all sizes across various industries, and has gained the trust of over 700 customers. Simpplr operates in the digital communication and collaboration market, which has grown due to the rise of remote work. The platform enhances internal communication, tracks employee sentiment, and promotes digital wellbeing, allowing employees to efficiently access necessary information, thus boosting productivity and collaboration. Unlike many competitors, Simpplr focuses on creating a cohesive experience tailored to the needs of employees. The company's goal is to provide a service that fosters a strong company culture and improves overall employee engagement.

Redwood City, CaliforniaHeadquarters
2014Year Founded
$119.6MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
201-500Employees

Benefits

Generous PTO
Flexible work hours
Remote work options
Premium medical, mental, dental, & vision coverage
Career development
Equity incentives
Retirement contributions
PTO to volunteer

Risks

Competition from Zoom's Workvivo could impact Simpplr's market share.
Integration challenges from acquiring Socrates.ai may divert focus from core offerings.
Strategic shifts by new CMO Gary Sevounts could affect brand perception.

Differentiation

Simpplr is recognized as a leader in the 2024 Gartner Magic Quadrant.
The platform offers AI-driven personalized employee experiences, enhancing engagement and productivity.
Simpplr's acquisition of Socrates.ai boosts its AI capabilities for comprehensive solutions.

Upsides

Growing demand for AI-driven platforms supports Simpplr's market expansion.
Hybrid work models increase the need for robust digital communication tools.
The intranet software market is projected to grow at a 14.2% CAGR until 2028.

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