\u003Cstrong>\u003Cu>We’re excited about you because you have:\u003C/u>\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">5-7 years of experience in Customer Success serving enterprises or consulting for strategic level clients (e.g. Bain, BCG, McKinsey, etc.). Strong experience with large clients with over 10k+ employees. \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Delivering success for data products/solutions is highly preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Demonstrated track record in an early-stage company or highly ambiguous environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Project and stakeholder management skills to orchestrate large-scale rollouts and manage through enterprise political dynamics.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to prioritize complex and competing objectives.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">#LI-REMOTE\u003C/p>\u003Cp style=\"min-height:1.5em\">#BI-REMOTE\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>\u003Cu>Come As You Are\u003C/u>\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u003C/em>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>We are proud to be recognized for our world-class employee experience:\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.montecarlodata.com/blog-monte-carlo-named-to-americas-most-loved-workplaces/\">Monte Carlo Named to American's Most Loved Workplace List 2024\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.inc.com/best-workplaces/2024\">Monte Carlo Named an Inc. Best Workplace for 2024\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.repvue.com/awards/winners/2024/spring/venture-capital-backed\">\u003Cu>Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024\u003C/u>\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.repvue.com/awards/winners/2024/spring/san-francisco\">\u003Cu>Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024\u003C/u>\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.montecarlodata.com/blog-2025-databricks-data-governance-partner-of-the-year/?utm_source=chatgpt.com\">\u003Cu>Monte Carlo Named the 2025 Databricks Governance Partner of the Year\u003C/u>\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.montecarlodata.com/blog-monte-carlo-recognized-as-the-1-data-observability-platform-by-g2-for-8th-consecutive-quarter/?utm_source=chatgpt.com\">\u003Cu>Monte Carlo #1 Data Observability Platform G2 for 8th Consecutive Quarters 2025\u003C/u>\u003C/a>\u003C/p>","https://jobs.ashbyhq.com/montecarlodata/3f3daf63-be21-4966-8f29-20f0f6e344ac",{"id":120,"name":121,"urlSafeSlug":145,"logo":122},[887,888,889],{"city":148,"region":149,"country":30},{"city":28,"region":29,"country":30},{"city":151,"region":152,"country":30},"2025-09-20T07:26:11.857Z","Candidates should have 5-7 years of experience in Customer Success serving enterprises or consulting for strategic-level clients, with strong experience managing large clients (over 10k+ employees). Experience delivering success for data products/solutions is highly preferred, as is a demonstrated track record in an early-stage company or highly ambiguous environment. Project and stakeholder management skills are essential for orchestrating large-scale rollouts and managing through enterprise political dynamics, along with the ability to prioritize complex and competing objectives.","The Strategic Customer Success Manager will quarterback relationships with significant and strategic customers to ensure data trust, leading the entire client journey from onboarding to value realization. This includes planning and executing enterprise rollouts, navigating stakeholders and executives, defining and sharing best practices, quantifying and articulating value, nurturing expansion opportunities, and collaborating across departments. Responsibilities also involve partnering with Account Executives on growth strategies and renewals, communicating business value to client executives, establishing customer goals and success metrics, prescribing best practices to grow adoption, identifying and developing relationships with client executives, monitoring account health, and projecting managing the customer journey.",{"employment":894,"compensation":896,"experience":899,"visaSponsorship":903,"location":904,"skills":905,"industries":912},{"type":895},{"id":161,"name":162,"description":223},{"minAnnualSalary":897,"maxAnnualSalary":898,"currency":227,"details":24},152000,168000,{"experienceLevels":900},[901,902],{"id":168,"name":169,"description":231},{"id":171,"name":172,"description":605},{"type":174},{"type":174},[660,610,906,457,663,662,907,908,909,665,910,911],"Data Governance","Salesforce","Product Adoption","Business Value Articulation","Renewal Management","Expansion Opportunities",[913,914,915],{"id":247,"name":618},{"id":247,"name":465},{"id":247,"name":609},{"id":917,"title":918,"alternativeTitles":919,"slug":930,"jobPostId":917,"description":931,"isReformated":56,"applyUrl":932,"company":121,"companyOption":933,"locations":934,"listingDate":939,"listingSite":154,"isRemote":20,"requirements":940,"responsibilities":941,"status":157,"expiryDate":24,"isGoogleIndexed":56,"summary":942},"36714185-102e-45ad-8033-490c1a28765c","Enterprise Customer Success",[625,920,921,922,631,630,637,923,924,925,633,926,927,928,929],"Enterprise Account Manager - Customer Success","Client Success Lead - Large Enterprise","Strategic Customer Success Manager (Enterprise)","Director of Enterprise Customer Success","Enterprise Onboarding and Adoption Manager","Senior Client Advocate - Enterprise","Key Account Success Manager (Enterprise)","Customer Success Lead - Data Solutions (Enterprise)","Enterprise Customer Strategy Manager","Principal Customer Success Manager - Enterprise","enterprise-customer-success-36714185-102e-45ad-8033-490c1a28765c","Salary: $136K - $152K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Cp style=\"min-height:1.5em\">\u003Cstrong>\u003Cu>About Monte Carlo\u003C/u>\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the \"New Relic for data\", Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma to deliver trustworthy data + AI at scale.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>\u003Cu>Here’s what you’ll be doing:\u003C/u>\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Lead and manage the entire client journey from onboarding to adoption and value realization.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Effectively communicate business value to client executives through strategic reviews and insights.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Partner with customers to establish clear business goals, timelines, priorities, and success metrics.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Leverage your Monte Carlo product expertise to prescribe best practices to grow adoption and enhance the value driven from Monte Carlo.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Identify and develop relationships with client executives that include VPs, C-suite officers, founders, and CEOs\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from Monte Carlo.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Project manage the customer journey using internal and external resources as needed.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cbr />\u003Cstrong>\u003Cu>We’re excited about you because you have:\u003C/u>\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">5 years of experience in Customer Success serving enterprises or consulting for enterprise level clients (e.g. Bain, BCG, McKinsey, etc.). Strong experience with clients with up to 10K employees.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Delivering success for data products/solutions is highly preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Demonstrated track record in an early-stage company or highly ambiguous environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Project and stakeholder management skills to orchestrate large-scale rollouts and manage through enterprise political dynamics.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to prioritize complex and competing objectives.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">#LI-REMOTE\u003C/p>\u003Cp style=\"min-height:1.5em\">#BI-REMOTE\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>\u003Cu>Come As You Are\u003C/u>\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u003C/em>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>We are proud to be recognized for our world-class employee experience:\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.montecarlodata.com/blog-monte-carlo-named-to-americas-most-loved-workplaces/\">Monte Carlo Named to American's Most Loved Workplace List 2024\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.inc.com/best-workplaces/2024\">Monte Carlo Named an Inc. Best Workplace for 2024\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.repvue.com/awards/winners/2024/spring/venture-capital-backed\">\u003Cu>Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024\u003C/u>\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.repvue.com/awards/winners/2024/spring/san-francisco\">\u003Cu>Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024\u003C/u>\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.montecarlodata.com/blog-2025-databricks-data-governance-partner-of-the-year/?utm_source=chatgpt.com\">\u003Cu>Monte Carlo Named the 2025 Databricks Governance Partner of the Year\u003C/u>\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.montecarlodata.com/blog-monte-carlo-recognized-as-the-1-data-observability-platform-by-g2-for-8th-consecutive-quarter/?utm_source=chatgpt.com\">\u003Cu>Monte Carlo #1 Data Observability Platform G2 for 8th Consecutive Quarters 2025\u003C/u>\u003C/a>\u003C/p>","https://jobs.ashbyhq.com/montecarlodata/fe74021c-6162-4853-953e-d0b7e9bf7580",{"id":120,"name":121,"urlSafeSlug":145,"logo":122},[935,936,937,938],{"city":24,"region":24,"country":30},{"city":28,"region":29,"country":30},{"city":148,"region":149,"country":30},{"city":151,"region":152,"country":30},"2025-09-23T07:17:38.287Z","Candidates must have 5 years of experience in Customer Success serving enterprises or consulting for enterprise-level clients. Strong experience with clients up to 10,000 employees is required, along with a demonstrated track record in an early-stage company or highly ambiguous environment. Project and stakeholder management skills are essential, as is the ability to prioritize complex and competing objectives. Experience delivering success for data products/solutions is highly preferred.","The Enterprise Customer Success role involves leading and managing the entire client journey from onboarding to adoption and value realization. This includes partnering with Account Executives to build growth strategies, securing renewals and expansions, and effectively communicating business value to client executives. The role requires partnering with customers to establish clear business goals, timelines, priorities, and success metrics, and leveraging product expertise to prescribe best practices for adoption and value enhancement. Additionally, the role involves identifying and developing relationships with client executives, regularly monitoring account health and adoption to help customers acquire maximum value, and project managing the customer journey using internal and external resources as needed.",{"employment":943,"compensation":945,"experience":947,"visaSponsorship":950,"location":951,"skills":952,"industries":959},{"type":944},{"id":161,"name":162,"description":223},{"minAnnualSalary":946,"maxAnnualSalary":897,"currency":227,"details":24},136000,{"experienceLevels":948},[949],{"id":168,"name":169,"description":231},{"type":174},{"type":174},[953,610,954,955,667,662,956,957,958,190],"Customer Success","Client Relationship Management","Data Products","Business Value Communication","Strategic Reviews","Best Practices",[960,961,962],{"id":247,"name":618},{"id":247,"name":465},{"id":247,"name":609},["Reactive",964],{"$ssite-config":965},{"env":966,"name":967,"url":968},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",971],{"company-Monte-Carlo-Data":-1,"company-jobs-35dc918c-bb03-4673-b865-801aecc3a6b6-carousel":-1},"/company/Monte-Carlo-Data",{}]