Workday Senior Manager - Global AMS (Application Managed Services)

Role Overview

Employment Type: Full time

The Workday Senior Manager – Global Application Managed Services (AMS) is expected to provide expert guidance to the AMS management team and their subsequent team members. This individual will play a key role in helping our clients plan and meet their business objectives and ensure successful end user adoption during a Workday post-production lifecycle. This individual will provide senior-level guidance and delivery of Workday solutions. The Senior Manager will assist the sales team with sales activities, including orals, estimations, and Statements of Work (SOWs). This person works closely with Service Delivery Managers, Project Managers, and Managing Consultants to lead and act as a liaison between the AMS teams and the Senior Director of AMS. This person will assist in identifying business needs, staffing projects, enabling practice asset development, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately.

Key Responsibilities

• Lead a team of Workday consultants across multiple engagements.
• Onshore Integration lead who leads Integration\Extend workstream for the assigned set of accounts (Workday Integration and\or Extend certification is mandatory).
• Apply and execute various AMS & Implementation methodologies\activities in these Workday FINS and/or HCM engagements.
• Collaboratively work with the GDC team on day -day activities, incidents, root cause analysis and other work requests.
• Provides on-call support and holiday coverage as required.
• Deep knowledge in SLA constructs and adherence.
• Coordinate with external and internal stakeholders to create high business impact.
• Contribute to the operational efficiency of the Workday practice.
• Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for IT and the business at large.
• Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
• Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits.
• Ensures system design fits the needs of the user.
• Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment.
• Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team.
• Drive continual business processes improvements throughout the organization.

Skills & Requirements

• Workday Integrations certification is mandatory.
• Possess 3-5 years of Workday (or other ERP) Consulting implementation experience.
• Bachelor’s degree or equivalent.
• Proven experience leading a virtual team.
• Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments.
• Must work well within and across teams to get things accomplished.

Salary and Other Compensation

• Applications will be accepted until 11/11/2025.
• The annual salary for this position is between $154,304 - $205,960 depending on the experience and other qualifications of the successful candidate.
• This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Why choose Cognizant

• Entrepreneurial environment