Website operations manager at Writer

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaSIndustries

Requirements

4+ years proven experience in website management, or a similar role at a B2B and/or SaaS company
Thrives in a startup environment working hands-on
Strong attention to detail (you often notice errors that others miss)
Testing and personalization experience (Mutiny is a plus)
Knows WordPress inside out (VIP experience is a plus)
Confident building pages in WordPress using the blocks editor
Excellent communication and collaboration skills
Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Good understanding of SEO best practices
Knowledge of development, design, security, and maintenance best practices
Ability to analyze website metrics and make data-backed decisions
Familiarity with website performance optimization techniques
Previous experience migrating to a system of reusable components is a plus

Responsibilities

Oversee the day-to-day operations of the Writer website
Manage and coordinate website updates, including content and design changes
Collaborate with PMM, design, SEO, and development, to make sure website goals and objectives are met
Translate page designs into detailed build requirements for developers
Develop and implement testing and personalization strategies to improve user engagement and conversion rates
Work with design and development to build a system of reusable components
Stage new pages and updates in the CMS with development support
Conduct regular website audits to meet compliance with industry standards, best practices, and legal requirements
Coordinate with external vendors to maintain website stability and security
Make sure website content is accurate, up-to-date, and aligned with the Writer brand
Maintain the content management system, keeping it up-to-date and organized
Develop a QA process to preserve the accuracy and integrity of published content
Monitor website traffic and performance metrics, identifying areas for improvement
Stay informed about SEO developments, and implement changes in line with best practices

Skills

WordPress

SEO

CMS

Testing

Personalization

Mutiny

Content Management

Website Audits

Performance Monitoring

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$317.1MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees