VP, Global Communications at Airwallex

San Francisco, California, United States

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$290,000 – $390,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

Strategic thinker with a keen understanding of Airwallex’s products and customers
Compelling communicator and seasoned leader able to navigate complexities of a rapidly expanding global fintech company
Ability to build relationships with external stakeholders, especially media, research analysts, and industry/community partners
Experience representing the company as a spokesperson
Capability to communicate effectively to internal stakeholders and employees globally
Based in San Francisco

Responsibilities

Lead the development, implementation, and continuous refinement of Airwallex’s global corporate affairs strategy, ensuring alignment with the company’s vision, mission, and business objectives
Define and articulate Airwallex’s global brand positioning, and cultivate strong relationships with key external stakeholders, including media, investors, analysts, government officials, and industry influencers
Establish and nurture a robust network of media relationships across key markets, proactively managing Airwallex's reputation and ensuring consistent, positive messaging
Collaborate with the executive team to develop and execute a thought leadership program, positioning Airwallex as a leading voice in the fintech industry
Develop and implement proactive crisis communication plans, ensuring preparedness and effective response to any potential reputational challenges
Partner with People & Talent team and other internal stakeholders to foster a culture of transparency, open communication, and employee engagement through effective internal communication strategies
Work seamlessly with global communications teams, product, marketing, and other internal stakeholders to amplify the impact of product launches, partnerships, and other strategic initiatives
Build, develop, and lead a high-performing global corporate affairs team, fostering a culture of collaboration, innovation, and results-orientation
Establish and track key performance indicators (KPIs) to measure the effectiveness of communication and engagement efforts, providing regular reports and insights to the executive team

Skills

Key technologies and capabilities for this role

Strategic CommunicationsMedia RelationsPublic RelationsCorporate CommunicationsStakeholder EngagementExecutive CommunicationsCrisis CommunicationsGlobal Fintech Strategy

Questions & Answers

Common questions about this position

What is the salary range for the VP, Global Communications role?

The salary range is $290K - $390K.

Is this a remote, hybrid, or in-office position?

This is a hybrid position based in San Francisco.

What key skills are required for this role?

The role requires being a strategic thinker, compelling communicator, and seasoned leader with a keen understanding of products and customers to engage external stakeholders like media and analysts, while also serving as a spokesperson.

What is the Communications team like at Airwallex?

The Communications team manages the company’s reputation, handles media and public relations, corporate communications, and fosters strong stakeholder relationships using a first-principles approach to position Airwallex as a global Fintech leader.

What makes a strong candidate for this VP role?

A strong candidate is a strategic thinker and seasoned leader who can shape global communications strategy, build media relationships, act as spokesperson, and align efforts with business objectives as part of the executive team reporting to the CEO.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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